Spectrum Health Integrated Care Campus at Ada

"Waited over an hour to hour and a half to get blood drawn only to be told I wasn't checked in. Then they still didn't move me up the schedule. Ridulous. Meanwhile the people at the desks were doing absolutely nothing with no effort made to help improve the situation."

"I am a long time patient here I see Amy Bell and I have been blessed with the personal care and positive changes in my health because of her staying with me and sending me to wherever I needed to help make the changes. There has never been a hard time reaching the office. The response time is great. The office staff is unusually friendly esp for a Dr office. It’s convenient because they have a lab on site and X-ray on site and after hours too. I’m very thankful I found the perfect Dr . for what I need"

"When you can see that every person working is judging you for not having insurance. Like you can see it in the way they look at you and hear it in the way they speak to you and witness how much longer they take to help you. Staff is acting pretty entitled. I’m having trouble breathing but I guess that part isn’t as important to them. Do I need to start shaking dollar bills at them like disrespectful bar patrons?"

"Ever since my primary care physician switched to this office I have had nothing but trouble. Due to past traumas with PAs & other doctors I’m very skeptical to see anyone but my primary. My primary went on maternity leave and I simply asked to be switched to a different primary doctor. First they told me it was against policy and said the office manager would contact me. The person who contacted me wasn’t an office manager and not even a head of the department I was calling to. She then told me no doctors were accepting new patients and never once mentioned the policy. I then called the office back to confirm that and were told two physicians at that office were accepting new patients. Thank you for only confirming my anxieties about new doctor offices."

"Had a abscess tooth pain and needed to have treatment. On the weekend, no dentists were available. The team was awesome, compassionate and helped me immensely. Best urgent care visit I've ever had and will go there again."