McDonald's 2829 West 14 Mile Road, Royal Oak, MI 48073

"If short of help, don't let that affect quality of food or service. First, I ordered on Kiosk, paid, and then got number for table. Went to riskier on placed number on table top. Waited. Eventually I hear them repeat yelling a number very loud. I looked at my receipt and it was my receipt number. Okay, not bringing it to Table. I asked counter employee about not bringing it to Table and got very stern look. Okay, realized the was no lemonade or chocolate milk for kids meal. Asked for it. Another look. But then they gave it to me. Went to Table. Started eating and then saw there was no French fries in kids meal. Went back and got the fries. Sat down. Fries were luke warm. Hamburger was as I ordered. That's good. Not going back to that McDonald's."

"Great service but my food wasn’t quite done yet."

"Only have been to this location because it's so close to where we live. But I'm officially not going to this location any longer. I've given them more chances I'd like to admit, and only go when my kids ask. But never again. Tonight was the final straw. The staff is unprofessional and they truly just don't care about the people or the job. Tonight i ordered an orange juice with my toddler's happy meal. Didn't realize flies were on the menu too. No thanks, y'all!! I'm done"

"Waiting for a cashier to help me. No one at front desk. Staff too busy talking about birthday parties. Waited a good ten minutes and no one helped me"

"If you order from the app, be careful. If you order at all from this location, just be cautious. This location CONSISTENTLY does not have the food or completely messes up orders and then acts like they can’t give refunds. I was given half my order one time and the manager told me I had to deal with it in the app, despite the app saying refunds are handled at the location you ordered from. This isn’t a once or twice issue, but has happened many times over the last few months. This is a location we come to out of convenience, but it’s very clear now that there is no convenience in the food always being wrong or missing and the managers always wanting to be difficult in rectifying it."