McDonald's 808 South Rochester Road, Rochester, MI 48307

"My order was only seven dollars and some change . I gave the cashier older cashier man a $20 bill and he gave me 3 bills and change back thinking I wouldn’t look to see if it was a 10 dollar bill and 2 ones like it should of . Nope 3 one dollars.! I told him it was wrong that i gave him a $20 and he got all defensive! And said nope you gave me a $10…. We went back and forth so i called manager so was worthless !! Both didn’t speak English well . My guess is that there over charging alot and pocketing the money!! I will be calling general manager.! Watch your money there definitely go to another location!!"

"We just pulled up and asked the person to wait a moment because we was trying to get our order together and he kept trying to rush us and then when we asked to speak with a manager he said he is the manager which if he is y’all need to definitely reconsider because it was not warranted for his rudeness and aggressiveness. We didn’t even finish ordering our food because of the rudeness and decided to just leave. We didn’t catch his name and idk if he was having a bad day or not but if so he doesn’t need to be in the window or taking orders."

"McDonald's sometimes gets a bad rap. People who write reviews generally are just venting grievences. I visit this McDonald's probably once every few weeks. This McDonald's is excellent. I really like the staff here. They never mess up an order. They are wildly fast. Can't ask for much more than that."

"Fast service, I ordered both for myself and picked up a doordash. My food was hot and fresh. The doordash customer ended up leaving me an extra $3 tip, so I'd assume that they were happy with their order as well! Location is clean, service was friendly."

"I can't say enough negative things about this McDonald's location. They wouldn't provide a receipt, didn't make the sandwich right as pictures show, and did not care one bit to make it right when told about it. Whoever answered the phone absolutely refused to provide their name and made it well known they did not care about mistake. Provided no apology, did not care that we live 15+ minutes away & refused to provide a refund to me as well. In fact, their exact words were "oh well." Eventually, I was completely irate, and they just hung up on me. My wife then calls and tries to talk to the employees, and they refuse to provide a manager or general manager's name and won't assist in any manner. The customer service at this location is probably the worst I've experienced at any fast food restaurant anywhere. The owner of this location should be ashamed."