Subway 23764 West Road, Brownstown Charter Township, MI 48183

"Used to be a great place. Last time I was there huge amounts of mustard and mayo on my sub, it was literally soaking through the wrapping. Had to ask the guy to change his gloves so it wouldn't end up all over the bun to. I work in the same complex as them. Will be driving to the next Subway next time. I used to be a regular customer...to update this review, when I gave them another chance, I actually got a sub worse than the last. They didn't want to take responsibility for their poor work. See attached photo. Seems new owners took over. I highly DO NOT recommend this location. Check out the pool of mustard on the wrapping...ridiculous. Advice guys, apologize and make it right, right away."

"I rarely leave reviews… BUT… I had to leave one. I haven’t gone into that location in a while. Assuming new owners? My WHEET bread (how it was spelled) was hard as a rock. It was falling apart before biting into it. I could barely eat it. Definitely will 2nd guess going to that location again. The workers were nice and store was clean."

"We needed a very last-minute order of sandwich wraps for a funeral and couldn’t find a place to make them in time. The staff at Subway, however, went out of their way to put together a very last-minute order for us. The wraps were delicious and just what we needed. Thank you so much Kelly & the staff at Subway for helping us out at the last minute during a stressful and emotional time. Your thoughtfulness will always be remembered. ❤️"

"Ordered on line and picked up shortly after two 12” subs, took them home and was totally disappointed. Bread was hard, lettuce wilted and poor proportion compared to usual and tomatoes were over ripe and yucky. Called and owner answered! I explained my experience and she was very understanding and offered me two free replacement subs on the house. Me and my wife went in the next day for lunch and ordered up basically the same thing. Two young guys basically threw together the subs in no time and then I explained that I had two free subs coming from yesterday’s experience. The apologized and sent me on my way. I get home and me and the wife sit down together for lunch with our replacement subs and once again we’re just as disappointed as the first time. Maybe even more. Both buns just fell apart and we’re very dry, Both subs had nasty tomatoes that were pink, only one was ordered with tomatoes, Lettuce was wilted again one wasn’t even close to correct like I ordered, and both were very sloppily made. We are not picky people when it comes to eating out on a budget. We are also new to the area. Our old local Subway was always spot on. I guess good help is just hard to find. Both incidents happened on the weekend. Maybe just a careless weekend crew? I don’t know. Sorry Subway, Update: went back today for a veggie delight. Ordered online and it was done when I arrived about 10 minutes later. Get home only to be disappointed yet again with rotten tomatoes and some very wilted lettuce and spinach. That’s it. I’m done here. Threw sandwich away. I’m not looking for another FREE sandwich, just a decent one. You’re rolling the. Dice at this place. Good luck. Shame on me for going back after several bad subs from here in the past."

"Ordered food for our company and they did not dissapoint. Everything was fresh, packed up and labeled. Ordered yesterday from Jennifer and Kelly, picked up today around the same time. Thank you guys! You seriously made this whole experience worth while and put a good reputation on the Subway name! Do yourself a favor, order from here. You will not be dissapointed."