Taco Bell 21121 Gibraltar Road, Brownstown Charter Township, MI 48183

"My husband and I went there earlier tonight as we were handed our drinks my husband asked the employee at the drive through window which pop was the “zero sugar “ pop, she said “i have no idea, I didn’t make those” not only did she say it with a huge attitude. But my husband has diabetes and can’t drink sugary pops (that’s why he asked) she told me that I could just try it… but I shouldn’t have to try it if someone did their job right! You might want to get your employees an attitude adjustment…"

"This location is bottom tier. If you do anything other than drive through, like order inside or place a mobile order for inside pick up, GOOD LUCK. You’re going to be the last person they help. They don’t even begin working inside orders until they clear the drive through. They’re always SO SLOW, and ignore customers at the counter. I’ve watched employees give their friends entire bags of the cinnamon sugar for the Cinnabons, as well as a bag of the red strips (this guy came in and asked for one of the boys working, and when the worker came to the counter the guy goes “did you get my text?” And the worker said yeah and left and came back with these bags for his buddy and said “you know I always got you”…. Well it’s no wonder this location is ALWAYS out of half the food. I ordered nacho fries, a large drink, and a potato taco a couple weeks ago, I paid at the counter with cash (so the employee saw my order) and after waiting 20 minutes he calls the people up that ordered before me and says “hey so we actually don’t have any fries, potatoes, or large cups right now, we haven’t gotten our delivery” and then I think to myself …that’s literally my whole order and I just paid in cash, now I’ve waited here over 20 minutes and they could have just not let me place my order because they knew they were out of everything I just ordered!?!? So I waited for him to finish refunding them and I went to the counter and he tried to walk away and not help me and I said excuse me?? And he came back and I was like “I literally paid you in cash, you saw what I ordered, and continued to let me place the order knowing you’re out of everything I ordered?” And he said “yeah sorry we haven’t gotten out truck”…. It blows my mind the lack of common sense happening here. I got my money back and left. And it shouldn’t be a surprise to me this happened here because this location is always out of the most random things, their service is ALWAYS poor, and they always take forever. Even when I go through the drive through… it took an hour and 15 minutes to make it through the drive through one night (I was already in the line at the point of no return) and I get my order and I’m missing 3 things and almost the entire rest of my order was made wrong…. I don’t even bother with this location any more. Oh AND one time I got handed my Baja blast, and Baja has a distinct color, so when she handed it to me I noticed the color was very translucent so I tasted it and sure enough it tasted like water with a hint of Baja, so I told her and she then poured herself a glass, tasted it, and says “it tastes fine to me” which I almost laughed in her face because she must have no taste buds if it tastes fine, and I told her “well it tastes like doggy dooky to me so can I have something else please?” Then she says “we just replaced the Baja 10 minutes ago” I said “okay well it’s not right and I’d like something else please. After a few minutes of back and fourth I finally got my replacement drink that I just paid almost 3 dollars for!! Like what’s the deal with these people and this location?? Lmfao"

"Messed up my order! When I called and came back through they acted like I was in the wrong and blamed this situation on me. Then gave me this? It wasn't even freshly made just ice cold? An absolute joke!! I will never spend my money here again! I'd much rather drive down the street to the Flatrock location!! Waste of space can’t wait until this location is shut down. I haven't had a good experience since they have opened which sucks. Do better taco bell Gibraltar this is ridiculous."

"We drove through late around 1a, there was a little line but we moved pretty quick. We ordered quite a bit of food and was all correct and well portioned. The gal at the window was very nice, the store looked clean from what we could see in the drive thru."

"My food was filling and portioned right, I got veggie fiesta burritos fresco style (without cheese or dairy) but they forgot the guacamole!! but I didn’t notice til after I left ☹️Other than that everything was correct."