Potbelly

"This is the second time I've ordered Potbelly from this location and it wasn't ready for pickup. This time, I ordered a sandwich with tomato and an oatmeal chocolate chip cookie. What I got was a sandwich with no tomato (I know they didn't run out bc my husband's sandwich got the tomato on it) and a double chocolate cookie. In addition, when I walked in to pick up my order, the bag was on the back counter. I let them know I was here for my order, an employee taped it up and then just walked into the back room without a word, leaving me completely alone in the restaurant for 5+minutes. This was already 10 minutes past when my order was supposed to be ready. Finally a different employee came out and I had to request again for my order to be given to me. For how few orders they get, I'm amazed at how slow they are, the mistakes, and the lack of customer service."

"I placed a mobile order here, and waited a whole hour just for it to be wrong. Don't pay for extra ingredients without asking them if they have them."

"Food was okay. I don't want to say it was bad, but nothing special. Out of town so never had it wanted to try something different"

"Terrible experience here. Employees don’t want to be there. The tall kid putting the toppings on the sandwich doesn’t care to put more than two pieces of lettuce or 2 slices of tomato. If you don’t like your job don’t make other people’s lunch terrible. Go get some help you clowns. I also asked for a bowl of soup and they scooped every last bit out of the soup tin and my bowl wasn’t even half full but they said itd be a 10 minute wait if I wanted the bowl filled. You can’t make this stuff up"

"This place is always hit or miss for me. The staff is usually friendly but whenever I order pickup through the app I have issues with my sandwich. Once they forgot to put the chicken salad on the sandwich completely, and today I got the same sandwich but with barely any chicken salad on it (see picture). I go during my lunch break at work so I don’t have time to run back and get a new one. Just very frustrating especially for a $10 sandwich after tipping."