Phở Lucky

"Mihn was our server and was super attentive. I ordered the streak pho with extra noodles. It was so good and a large portion. I also ordered a Vietnamese coffee which was really strong but delicious. Can't wait to go back soon!"

"I recently dined at this establishment and had a mixed experience. While the food was enjoyable, I encountered an issue with the billing process. The initial bill was $104, but I was charged $130 on my card without any explanation. Despite noticing the discrepancy, I didn't address it at the time, which I regret. Additionally, I felt pressured to leave a $12 tip on top of the higher amount. This overcharge of $26 left me disappointed. Hence, my rating of 2 stars reflects this unsettling experience, despite the food quality being satisfactory."

"Order placed on 10.13.23 @ 630pm. Placed a carry out order that was very specific item-wise, had the order confirmed multiple times with the total. Said it would be done in 15 mins but wasn't able to get there till about 45 mins after the call. She did not ask for a name nor a phone number. When I walked in, I let the cashier know I was picking up an order, before I could proceed with the items I had ordered (since she didn't ask for a name or #), she immediately interrupted me and said she currently did not have any orders that were to be picked up. I was confused since this was the only Redford location. I asked her if their number was their correct number on google, which at first, she said no until I saw one of their menus with the number on it and the correct address. After going back and forth for about 5 minutes and getting screenshots of the address, time, and call history, the young lady then admitted she had given my order away. I understand mistakes happen, it's life. I get it. In this case, we made sure that the custom order was repeated and we had a total before getting off the phone. I feel as if she tried to sweep this under the rug because she made a mistake and didn't want to own up to it. She had repeatedly told me before admitting that, no, not here. We dont have any orders. She was not accommodating to the situation. She did not seem to want to help to clear up the issue, and would have been fine with me walking out without purchasing anything. Also did not apologize. I did ask as I was leaving if she was the only individual in the store that had been taking phone orders and she said yes. I'm not sure how you forget such a specific order and conversation within 45 minutes but I suppose people get preoccupied and their memory lacks. Now, onto the food. The veggies were bad. The tofu for the pho was hard. We have ordered this same item before and it's never been 'hard', unless they fried it without knowledge. Also the tofu that was added to the summer rolls were different. Much fresher than what was in the pho. Overall, experience wasn't the best due to mistakes wanting to be swept under the rug without attempting to help or a sincere apology. I suggest you start asking for people's name and numbers to prevent this for the future."

"This was the worst food ever! This is my first and last time here. I came based upon the reviews. Wow! I am appalled that they thought it was ok to even serve any human being food that looks like this. Unfortunately, I didn’t learn about it until I arrived home. The broccoli looks old. The cabbage is yellow, which means it’s old as well. The basil is black. The bean sprouts are half white half brown. I ordered a vegetarian meal (Pho bowl), found a piece of pork in it. If I could give this place 100 negative stars, I would. I feel absolutely sick after tasting the broth. This is all bad. Please go down further to get food that’s fit for human beings. I had to toss this nasty food."