Jersey Mike's Subs 33220 West 12 Mile Road, Farmington Hills, MI 48334

"Regular customer at this Jersey Mike’s since 2017. Restaurant clean, service excellent and subs are delicious. Fresh high quality bread, meats, cheese and veggies. When I crave a submarine, head to Jersey Mike’s. Thank you… Once again, scrumptious and satisfying lunch. Enjoyed each and every bite, tomatoes are beautiful and especially delicious. Rob and Tyler your kindness, thoughtfulness is appreciated. Thank you."

"Having moved into the state from the west coast, I have noticed, in my opinion, customer service is awful in Michigan in general. So when you get excellence service it really stands out. This is where Robert Weiss comes in. (Farmington Hills… 12 and Farmington) Outstanding service. Made his work with care and passion. Carried a great conversation. This man needs to be commended. Have been to this location just a few times in the past with varying results but Robert completely changed our opinions on Jersey Mikes. Give that man a raise! Will be back!"

"Purposely left my sandwich on the counter just to make me wait longer, even though the order was done 10 minutes ago. Ridiculous. Do not go here, many other places that have better food and much much better service. The old lady up front should be fired."

"Ordered online, Friday 10/6/2023 received notification when food would be ready. Arrived to a handwritten note on the door that the store was closed?? This was at 6:20 pm. Call and spoke to someone that said he couldn't get anyone to come in and work and he had been there since 7:00 a.m. so he just closed the store. Had to go to a different location. Place another order and pay again to get food. Update, 10/11/2023. the payment that I made for food at the closed location just cleared my bank. So Jersey Mike's owes me over $60 Customers be warned!! Before placing an online order at this location, call to verify that they are actually open!! I advised against ordering anything online from this location."

"Online ordering only, can't ring up a take out in the store... no sign on the door to give anyone a heads up... online app is terrible, put in the order and it all vanishes, flashing an estimated time before disappearing and can't see the active order anymore anywhere.... Time is way too long, so if I had seen that before, I wouldn't have ordered but now I can't cancel.... Be better to just close the store for the day than deal with this."