Wingstop

"We’ve been here quite a few times, each time has been a different experience. However two times they (a younger male) got my order wrong, or was simply rude and took a personal call and playing on his phone while at front counter amoung other things; However Andre (I’m assuming the evening manager) had a great head on his shoulders and has fixed my order both times it’s been wrong."

"Ordered online and arrived 20 minutes to be there when it's "ready". I am told it's a 5 minute wait along with everyone else around me being told it's a 5 minute wait every ten minutes. Very understaffed to have 3 people to work on what looked like 8 orders hanging without counting the walk in orders. Sadly some employees worked harder than others to get the crowd to go away and some didn't care to respond to you. Kinda my fault for not checking the bag before getting home since it was missing items too after waiting 50 minutes total from order to received Edit: so after posting this we called to get the missing sandwich and they said ten minutes. We waited 20 then called asking if the sandwich is ready and they didn't ever answer just saying come in and they will make it. We called back multiple times wanting a refund or anything but two different ladies hung up on us refusing to answer anything and won't even give us a name to say. December 27th 2023 at 7:00pm whoever was on then is all I got. Can't believe it's hard to say if a sandwich is ready before I go out to grab it after waiting now 90 minutes total for food. I can't even give food rating a 0 because I didn't get it but paid for it. After all this I get a 5 dollar gift card as if I want to ever step foot in this place again. No refund either so don't go unless you don't mind paying for nothing sometimes."

"My first order I had delivered and the fries smelled like weed while the chicken had sat so long the dips rubs had lost their taste, it also had an estimated delivery time of an hour and didn’t arrive until 2 1/2 hours after I had placed it. My last order was also placed online, but I decided to take carryout instead. I got there 20 minutes before my estimated pickup time and it was all ready which was nice, but the entire restaurant smelled like marijuana. The staff were high, they forgot my dips, and they had me pour my own drinks (which I wouldn’t mind if they hadn’t offered to get me what I would like on their website, which didn’t have the correct selection of drinks that were present at the restaurant). The only good things about this trip were that the wings are pretty decent and that a customer opened a door for me on my way out."

"I very rarely give such a poor review but after the experience we had here, if I could have given less than 1 star, I would. My husband placed our order at 5:25 and the completed time showed 16-21 min. I got there at 6pm only to be told 5-10 minutes along with everyone else that came in. I waited over an hour and walked out a little after 7pm with no apology, no rationale, nothing. The employees were beyond rude - I witnessed the girl in the front literally pointing and laughing at a customer making fun of his appearance. I watched food being thrown on the floor intentionally. At one point, a customer was given the wrong food and the “manager” came out, no apology or anything, snatched the food out of his hand and threw it in the garbage. There was no rhyme or reason to how orders were completed. People waited at least 45 minutes to an hour and the rudeness of the staff was across the board. At least three customers walked out, one asked for his money back. By the time I got home, I basically had cold, soggy fries, all of our wings were dumped in one tray with the sauces mixing (we ordered 50 for our family), and the corn was missing. I literally do not have words for how terrible this place is. We had to recook the wings in the oven for fear they weren’t cooked properly. When I called to ask about our missing side, I was on hold for so long, I gave up. Literally you can see the wings sitting in a pool of sauce - multiple sauces! We will never be coming back here again."

"First time trying Wingstop and will be back. I walked in and the manager immediately greeted me, the cashier was nice, and my online order food was ready at the time it said it would be. I ordered 10 boneless wings, and actually got 12. Fries were also good. Food was hot after getting home as well. Would recommend, as it is very hard to find good food places anymore."