New York Fried Chicken 610 East Napier Avenue, Benton Harbor, MI 49022

"The menu is outdated for over 6 months now and each time i try to order off the menu, I’m expected to remember that like I go there every day. The service sucks and the rude attitude as I try to figure out why my dyslexia is reading $6.99 and the fat lady at the register is telling me it’s $7.99 and rather than politely explaining that the menu is outdated she has to scold me that she told me that last time (a month ago). I left there not even understanding what the problem was. She’s rolling her eyes at me and getting ghetto attitude. Like what’s wrong with people at work these days? Needless to say i left without the food and I won’t be going back there or referring my guests when they come to town and everything is closed at 10. I’ll just keep referring them to Pizza Hut. Do not buy there."

"2 out of 3 times Ive gotten to work with my order only to find it was missing items. After calling I was told I should have checked bags before leaving. I guess you should have a place to do that then. People were taking up the counter talking and the clerk told me this was my order and was turned around before I even had the bags in my hand. Too bad.. food is good. ..portion sizes nice....but I want what I pay for."

"Absolutely tasty food! Unbelievable service came into town late on Thanksgiving and we didn’t have any preparations for food they were the only place that came through for us! Food was on par, great price and really just hit the spot!! Keep doing what guys do!!"

"Not sure what's happening with this place it used to be so good. Now the fries are always soggy and the chicken taste so off , it's crunchy but has like a burnt flavor but no seasoning. The catfish was my favorite and this time around the fish was so over fried. Sad. The lady at the counter is always so friendly and she suggests the best dessert, so far the cheesecake has not disappointed and neither has the chocolate cake."

"First visit, ordered a 5 piece with fries and a drink. Fries were plain but cooked well. The chicken looked good, the breading was crispy and had light seasoning but needed more salt. Chicken tasted bland as well. Their wing dings might be better as some have told me but not impressed at all with their fried chicken. A bit pricey compared to other places. Good customer service. No public restrooms so I couldn’t check that out."