Papa Johns Pizza 4068 Red Arrow Highway, St. Joseph, MI 49085

"As a former employee at the st. Joe/stevensville location. This place is awful. Little to no management on food safety, let alone any care for your food. The manager, Colin will smoke weed and get high on his shift right in front of the building. His aunt is the the GM, who would rather remove others than her problematic relative. I guess as long as it's in the family, they can continue to get away with disgusting behavior, and horrendous service. I can not believe this place is still open. Do yourself a favor and get food somewhere else."

"All of my order was overcooked and dry."

"Online Ordering and India Call Centers are very Disappointing!! Loss of Customer. The food was ok, but to order you have to either order online or call. I tried ordering online after making me setup an account giving them my email address, password, etc., only then to find out they their online ordering system would not take the WACKY promo code (it was Wacky Wednesday). So I had to call in my order. HOWEVER, Papa Johns now uses an India Call Center to take orders. I got a girl with such a strong accent I could hardly understand her. I had to have her repeat everything 3 times or more. On top of that, she screwed up my order which lead to a very awkward confrontation with the store manager later on. First, I ordered the "Any Size Pizza for $9.99". I wanted an Extra Large and they gave me a hard time saying the special does not include the Extra Large even though the sign out front and the coupon clearly says "ANY SIZE"!!!. Next, I ordered 15 chicken wings for $10.99. I had the girl read back my order and she game me a price of $22. But when I went to pick up my order in Stevensville, MI, they told me my total was $31. I said that wasn't right. I told them I order 15 chicken wings and they constantly corrected me saying it was "16" chicken wings for $19.98. We went round and round without resolution. I had no choice but to pay because I had family at home waiting to eat. I was not happy. When I got home, I saw what happened. I ordered boneless wings but they made me and charged me for bone-in wings. Again, how did the Call Center screw that up. PLUS, the store manager should have known the store menu well enough to figure out the problem while I was there. But she was completely unable or unwilling to even try. At no point did I ever see a receipt that lists the items I ordered; only the total. Sorry, but I will never get food from Papa Johns again unless they change their ways. If I was a franchise owner, I would be very very concerned with Papa John's Call Centers and online ordering service. I hope they do not put you out of business. It really was a Wacky Wednesday."

"As I pulled up tonight to pick up my pizza, I noticed a young man smoking a joint, no big deal it’s Michigan. It was a big deal was when I went inside to pick up my pizza and found out he worked there. I asked who the particular employee was and was told his name was Colin. Save getting high for your free time. Don’t go here."

"I don't know if it's the specific location but it is one of the worst I've ever ordered from the service is atrocious. I've been there multiple times. Each time has gotten worse if you like an uncompted staff and orders being placed by a third party border from Papa John's"