McDonald's 1240 S Division, Grand Rapids, MI 49508

"This is such a good McDonald's. I get breakfast here three times a week or so, and my order is hot and right every time. Staff is speedy, friendly but no-nonsense, and always polite. It's honestly such a pleasant experience every time. Give these folks a pay raise!"

"These people are awful. Extremely spiteful. DO NOT give this store your money. Especially with mobile. If you order anything regardless especially if it has any sort of add to it or extra you pay for or a free condiment they will give you none of it and half your order will be cleaved like half box of fries. And cold food and nothing you paid for properly. I hope this place gets a visit from corporate because they are cruel to do this to customers whom they don’t know and have no idea why an order is specifically the way it is"

"Terrible service, they gave me the wrong burger and I went back to have it changed and they gave me the same one. What they did was make fun of the customers. I went at 2:00 am I do not recommend it, terrible service"

"So I bought online for mobile order a McFlurry. I get there and I ordered more whipped cream and more hot fudge. Had neither though it was written on the order. I show it to her she was like nope it wasn't there and she reads it oh it was. She quickly flop some whipped cream on it and goes back to work. I'm like I want what I pay for it it don't work I was like please. So like okay I'll get what you paid for and she kept on repeat it You're going to get what you paid for I get it back it's only whipped cream it's a little bit of fudge and as you see from the picture it was completely hollow and maybe had two scoops of ice cream. I have to speak to a manager since she is being extremely rude to me she says she and another woman are the manager. Call back the next day to talk to a manager. I say who I am and why I'm calling and then they make the McFlurry machine make a lot of noise in the phone and instantly hang up. I really would like my money back and I really am unhappy about the 30-40 minute walk I did to get there. So insulting so on professional and other people customers were watching and laughing because they were being treated the same. Very unappropriate"