Little Caesars Pizza 2587 84th Street Southwest, Byron Center, MI 49315

"Current time 625 pm, Today is Friday October 13th, as usual a lot of fast food places and pizza places are busy. However it is not custom for them to take their phone off the hook so no one can call and order. I was trying to order for an hour and a half by phone. But the phone line kept on saying busy. Upon arrival to the store, the phone was visibly off of the hook (on purpose )when I mentioned it to the hiring /store manager, he said he knew it was off the hook cause they were busy. I said so you did it on purpose? He said yes. Totally unprofessional. Edit: 57 min later: 7:24 phone is still off the hook. I'm going to keep calling to see when they finally put the hook back on. I work fast food, and I've worked pizza before. You are literally loosing your location money. Edit: 8:03 pm FINALLY THE PHONE IS BACK ON THE HOOK. I was calling since 545/6 pm, that is unacceptable. More than 2 hours for the phone to be purposefully left off the hook?! Corporate is gonna be thrilled."

"Usually had good service, but tonight I ordered online, and didn’t get a notification about my pickup being ready. After an hour, decided to go elsewhere as there was no one at the counter to help and our mobile code didn’t work at the machine, and the phone number just call failed every time. Of course, 20 minutes later when we’re already gone, we get a notification to pick it up. Guess no one will get the pizza and can’t contact anyone to do anything."

"Terrible customer service. Barely passable food. Attempted to order a pizza two full hours before closing. I had to call in 5 times before anyone picked up. I was then told that no custom pizza's were available after 8 pm and that only the hot and ready menu was available. Really, you can't place an order for a regular three topping pizza after 8 pm. Basically, it sounded like people just did not want to work. Terrible customer service. I will never eat here."

"Food is almost always good! If you want your pizza fresh, order ahead so it’s fresh! That easy :) Open later than almost anything around."

"Picked up my teeny tiny up breadsticks. They were all crumpled.. Not the best decision...hurry up they still have a BUNCH sitting on the shelf. Wish I would have saved my $. Definitely not the size or quality they use to be. Not sure why they look brown..maybe the grease soaking.. 2/28/23. My son went in to get breadsticks, and no one came to the counter. He was watching the workers making pizza WITHOUT GLOVES!! Yuck!! Bare hands in the cheese wipe them on their pants...he was grossed out & just left. He said he won't go back."