Walgreens

"They always have what I need, the staff are so friendly"

"Riley behind the pharmacy desk was very snotty and rude to me when I called to recheck for the 10 th time in days of when they would order the medicine. my doctor says is available but they say it's not. So getting a run around. When I am just asking and know they have messed up my insurance from my name change. I was not being mean just inquiring and she said there is nothing I can do it's out of my hands basically so snotty like she rubbed her hands of me and could care less if it gets done that it will go to someone else to take care of and she don't care. I'm on hold for 5 minutes and counting while she sends me to her boss. She is hoping I will hang up cause I'm sick of waiting. Nope will wait. Talked to her boss and let them know. She apologized. I hate that her boss shouldn't have to apologize for her employee who did it.. so frustrating"

"A BIG THANK YOU to ALL of the employees at the Ionia store. They are friendly, knowledgeable, helpful, and go the extra mile to serve the customers."

"Came here for a vaccine. While waiting at the counter during check-in, a woman working in the pharmacy literally yelled "WHAT IS WRONG WITH PEOPLE???" and then proceeded to talk badly about a customer with whom she'd just been on the phone with. Last I knew, this isn't a professional thing to do, especially when you can hear everything the pharmacists are saying from the other side of the counter. I received the vaccine, which in and of itself was a very positive experience, but that event at the beginning was a little unnerving and very disappointing."

"If I could zero stars I would. They are constantly out of medication even if I call to say we need a refill soon. There has been "insurance issues" every time we get medications, even if it is only a day apart!! They have disagreed several times with our doctor and said she doesn't write prescriptions right (no where else has issues with her prescriptions). They are rude and snooty when asked why this seems to be a continuous thing. We are moving pharmacies"