Burger King,

2225 10th St, Menominee, MI 49858, United States

"Never, ever had an experience like I had there. Worse than terrible. Sat for 10 minutes waiting to order. 1 car in front of me. The _itch taking orders was rude, which is the best word I can use. Made a comment about the slow service, and she told me i can just leave. She was right about that, so i did. NEVER again."

"If I could leave 0 stars I would. Working in customer service for over 15 years this was an extremely disappointing experience. First I was left wondering if anyone was even working drive thru. I waited fives minutes (yes. I counted) before questioning and saying "hello" into the speaker in which then I was told they'd be with me shortly. There was no welcoming atmosphere. Just a feeling they are just here to make a buck and hate their job. Wasn't asked if the order screen wasn't correct. Good thing I have eyes and was able to make out the screen without my glasses. Otherwise I would have pulled up with no clue what my total was. Handed me my cup dripping soda all over the sides... onion rings complete mush. I love the wrapper of my honey mustard wrap SOAKED with honey mustard. Couldn't even get to the wrap without it being a mess. No have a nice day, nothing just hands the bag shuts the window. Glad I didn't need further assistance. Maybe yall need to look into different jobs or better training. This is the guest experience provided? 10.00 for this? I'll go to taco bell or McDonald's from now on. Almost forgot..... Order screen and reciept both say I ordered sauce with my order. Couldn't even be bothered to put that in the bag. Why is the restaurant even functioning this way? And if lack of staff is the answer to that... honestly that's a poor excuse for the horrible customer experience. Many stores are understaffed and their employees smile, don't look like they hate their lives and would rather be anywhere else on earth than taking an order. It's a customer service job. Fake it til you make it. Put the smile on and be courteous to the people coming through."

"After waiting 30 minutes for my order I asked for a refund Girl was rude and said they were short staffed but that didn’t stop drive through orders from being filled. After waiting 15 minutes I questioned where my order was when orders after me were filled, girl just looked at me didn’t say a word looked at the screw and went back to filling drive through orders. Simple fix teach employees FIFO First in First out………."