Menards

"My husband and I stopped in to purchase some recessed lighting for our kitchen. A very nice young lady named Macalia who worked in that department was helpful and really knew what she was doing. She did a great job of making our purchase easy and stress free."

"It's a bright and happy store. The only complaint I have about it is the pick up service. It's not really pick up if you're ordering lumber. You need to go find it yourself which defeats the purpose of pick up really. I found this out after ordering something to be picked up and reading the e-mail saying it's not set aside for me and I can't cancel my order. Lowes sets things aside. Target does. Walmart. Every pick up place I've been going to for years brings things out so I was shocked and I spent all night online trying to figure out how their pick up system works and how I would find my lumber in this huge lumber city so that I could show up the next morning and have some idea of what to do. I found a map of the store online. It turns out the lumber was in the back like the map says, but not in the area the map said. I had also looked up reviews where people say a guard will come out and scan your code then you go inside so when I showed up I was waiting for the guard. I saw the guard shack. I was parked forever and began to wonder if I arrived too soon or if I needed to call somebody. I was about to leave when the guard came out to talk to somebody else. She was there the entire time! Doing what? I don't know. But she told me I needed to scan my phone on this pole. Later in the day I asked people about this and they said the guard scanned their stuff not a pole. Either way once inside there was no way I would ever make it home without help finding stuff and luckily there was a number to call and the guy was nice and helpful and the guy on a forklift was super and found my stuff for me. I swear to high heaven he was an angel on Earth with how nice and helpful he was. I forgot all about the non guarding guard because I was so happy. Met the guard again while leaving and she wanted to see my in my trunk to make sure I didn't steal anything. Long story to say if you need lumber go to Lowes because they make it WAY easier. And if you don't see a guard (even though she's probably there) scan your phone on this random pole near the pickup entrance the e-mails and reviews never mention. Thank you to the angel who helped me or I'd still be there looking for my stuff."

"My friend and I stopped to purchase kitchen and bathroom fixtures. The first person was so helpful, but when we decided to get a matching mirror to the vanity, we asked another for assistance. This lady did the bare minimum to help us and told us it would have to be ordered online, where online this store shows 3. The next person looked on the computer and found it. This lady needs more training."

"Props to the paint department for their cheerful service they've been giving me. The project's gone well too."

"Usually my first choice for home improvement stuff. Staff are usually helpful, but not the most knowledgeable. I was recommended the product pictured to help with my exterior black fly problem. As you can see, it helped tremendously! The interior products did not work as well. But that's OK because I think the exterior device took care of the issue. Thanks to Menard's staff for the recommendation! Update: day 3 reveals a significantly more amount of black flies caught. Great product!"