Joseph-Beth Gift Shop at Cleveland Clinic

"Great customer service is what I just received! Kudos to Maricela! You made the ordering experience easier because you were willing to listen, pleasant, knowledgeable and helpful. Thank you for selecting this beautiful arrangement!"

"Sunday, Aug 14 2022 ☆ Just bought a cute midi ankle dress, made of gauze or linen and saved $49.00. The dress was priced at $59.95. With $49.00 taken off. I ended up paying $29.99 + tax. My total was $32.00! With a 30 day return policy. I bougt floral bouquests in the store too. Reasonably priced. There is so much to see and purchase, especially if youre visiting a patient and need a gift, a book, a bouquet, a card, magazines, lotions, candles, ect. There is unique itens at Joseph•Beth at Cleveland Clinic 9500 Euclid Ave. I also noticed the customer services is friendly and knowledgeable . I will be returning to shop more"

"Placed an order for a book that was listed as available, got put on a waitless called to find out why and never received a call back. 10 days later unable to cancel order online have to call. Rather spend the money at amazon at least i get a call back!"

"Just got hung up on mid conversation after proactively calling, speaking in a friendly voice, and letting Sandy know I was unable to attend the interview for personal reasons. I could have just not shown up but I wanted to be considerate. Based off of the two interactions with her, she is rude and not professional. When she called me to set up the interview, she was impatient and not genuine. She should be ashamed of herself."

"The manager needs to work on her customer service skill. Retail is all about making sure the customer has an excellent experience every time, this skill should be at the top of you list."