Stow Jewelers

"We went here to inquire about the value of a platinum and diamond band that was rarely worn. It had a large sapphire in it and just sat in my wife’s jewelry box. We had a recent photo of it taken prior to this visit for insurance purposes. The jeweler looked at the ring in our presence (said nothing about a missing prong or any other damage/defect) then took it to the back to weigh it (this took 15-20 minutes which had us both perplexed). He returned claiming that the prong was broken/missing then proceeded to make a low offer/valuation. All we know is that we entered the store with a platinum/diamond/sapphire rarely worn ring in excellent condition (supported by pic with time/date stamp) and left with a devalued broken one. Response: This was a while ago, just took time before writing the review. Yes, it was this store."

"Needed my 99-year-old-mom's watch band resized. Matt did it quickly, but he also presented a better solution when it still needed to be re-re-sized (I could not bring my mom, so my initial estimate was way off.) I'd go back, plus it is local, having been there for years. And a surprise? There is a room dedicated to unique sports memorabilia. Did not expect that."

"This is a great local business that is family owned and run for 40 years. I took my ring there and was pleasantly surprised to hear that the repairs are done in the shop and never sent out. My ring was handled professionally and I was treated with respect and courtesy. I highly recommend them for both sales and repairs."

"Wife brought in a ring for an admittedly somewhat low cost repair, all things considered. Had a new stone and prongs installed, which fell off rather quickly. Returned to have the job done again, which we were charged for again. Same result, prongs and stone fell off about a week later. I cannot recommend this shop in good conscience. We elected to go elsewhere for the repair, even though we already paid twice to have it fixed here. I did not get the warm, friendly greeting that I’m reading from other reviewers, and I thought the place looked rather cheap and run down to my eyes. Your experience may be different, good luck."

"My father passed away and left me a watch that I needed to resize and have cleaned up. I had to remove the watch band in order to see the serial number of the watch which is needed for the company to verify the watch. The owner removed the band and got the information that I needed. When I asked him how much I owed he said that it was on him and not to worry about it. He asked me to keep business local and to support our community. I will forever recommend this jewelry store to everyone that I know. This is a great family business that we should be proud to have."