Jewel Craft Inc. 4122 Olympic Boulevard, Erlanger, KY 41018

"Amazing. Amazing Amazing Amazing. Used lots of contract jewelers and I have never had such a good experience. They are communicative, flexible, and timely. They consistently surpass my expectations."

"I have a jewelry store and jewel craft repair our jewelry this company is the best in the business for repairing the jewelry they do a great job for repairing and sizing the jewelry before that I used to use a local guy and one day I sent them one of my repair and they did an excellent job that I never went back to my local guy if you have a jewelry and u need to get fixed this is the best place to fix and repair your jewelry they don’t only fix your jewelry they clean your jewelry for free too so whenever you get your jewelry back it’s not only fixed it looks like brand new jewelry thank you so much Jewel craft appreciate all your work thank you so much"

"I had a service plan on my rings I purchased from JCP it was sent out on May 17th to them to be repaired, 5 weeks went by and no ring, I kept calling JCP and they said there was a problem with the service plan info etc. I had service plans on all three of the rings. I waited 8 weeks and called JCP and they said they tried to call me yesterday and the ring had been sent back to them unrepaired!! Not happy at all with both JCP and and Jewel craft!!!!"

"Unfortunately, we have to report that working with Jewel Craft was not as smooth as they pitched. While working with them to produce our jewelry line, they lost 4 of our original pieces. Our production did not come out as preferred, but we understand that a manufacture might not come out as well done as handmade. We were willing to look past it slightly. However, the end result of their production left us having to finish pieces, which was not efficient. Therefore, we could not continue to work with Jewel Craft. No compensation for losing the originals we handmade and sent in was ever extended. Multiple shipping errors occurred as well. There was no communication when packages would be shipped or tracking information sent prior to shipping which is a real concern. They worked on their own time with little communication."

"We purchased my engagement ring at International diamond jewelers and I didn't check at the time when my fiance surprised me with it at dinner however they placed a guard inside my ring to maintain the size as I requested however they failed to properly ensure they checked for flaws. My ring had what looks like 5 water stains that can't be cleaned off at the jewelry store. Terrible quality control check. Make sure you check with your local jeweler if they use this company and steer the hell away from this company touching your jewelry."