Jack's Appliance

"This is the second time I've worked with Jack's Appliance in Hilliard. I've been very happy both times. I received good customer service. I really like the company they use to install the appliances. (Dan of All Trades.) I did have a problem, but my salesman, Tom, took care of it and we ended up with what we needed at a good price. I prefer Bosch appliances and I liked the excellent customer service I received from Tom. It will be the first place I shop when I need a new appliance."

"The delivery men were courteous, conscientious and efficient. We appreciate the excellent service. You would not get this service from the big box stores. The salesroom was bright and well organized. The sales people were helpful and not pushy."

"I just ordered a wolf cooktop a few weeks ago. I received it within 10 days. The install was scheduled in a timely manner and the installation with Phillip went very well. Both Mike my sales person and Phillip did a fantastic job! I love my new cooktop! I highly recommend Jack’s. I have gotten the cooktop, a double oven, dish washer and a warming drawer and have been very pleased with every purchase and installation. Always professional, always efficient and always knowledgable."

"A big box (or worse) experience when I was looking for white glove or at least personal follow up and attention to detail. Supremely disappointed with customer service after sale and before delivery/install. Delays in product aren’t the fault of Jacks, but lack of communication with delivery vs install timing, no follow up or care to ensure items are even scheduled for delivery promptly after it arrives in the warehouse, and poor follow up on issues like ordering the incorrect fridge style. I will absolutely never use this retailer again for my appliance needs. I recommend you look elsewhere too."

"We had a great experience purchasing our new Bosch dishwasher from Jack’s Appliance. I’d heard good things about Jack’s but this was my first time working with them. Our salesman, Mike, was very knowledgeable and gave us good advice on finding a dishwasher that would fit our kitchen’s space, which is a little tight. I liked the personal service I got at Jack’s. Their phones are answered by a human, not automation, and I had no trouble reaching Mike and getting my questions answered. We were also very happy with the installation, which went smoothly due to our installer’s experience and skill. We will definitely go back to Jack’s for our next new appliance."