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A.M. Leonard Inc
241 Fox Drive, Piqua, Ohio, United States
About the A.M. Leonard Inc
A.M. Leonard Inc is a store located at 241 Fox Drive in Piqua, Ohio, United States. They offer a wide range of high-quality gardening and landscaping tools, equipment, and supplies. With a reputation for excellent customer service and competitive prices, A.M. Leonard Inc is a go-to destination for both amateur gardeners and professional landscapers alike. Their knowledgeable staff is always on hand to provide expert advice and assistance to help customers find the perfect tools for their needs. Visit A.M. Leonard Inc today to discover everything you need to create and maintain a beautiful outdoor space.
Photos of A.M. Leonard Inc
241 Fox Dr, Piqua, OH 45356, United States
Opening hours of A.M. Leonard Inc
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of A.M. Leonard Inc
"I LOVE this place. AM Leonard has some of the finest products and best employees around. For example, I recently bought a shovel, which turned out to be the strongest, best made shovel I have ever seen in 60 years of working a farm. I have also bought two wagons, and they are the best made wagons as well. I have bought many other products for our tree farm, and these orders all turned out great as well. AM Leonard's employees are wonderful too, in particular Linda Hammons. She actually took the time to call me up to follow up with a relatively minor shipping credit, even though she didn't need to. She is super nice, incredibly helpful, and treats me like I am family. On a final note, I just have to say that I find many of the one stars reviews below absurd. As a retired US Marine that believes in honesty and justice, it angers me a little that some people are so quick to complain about minor issues or are perhaps even exaggerate (lie). There is just no pleasing some people I suppose."
"I received my order from A.M. Leonard on April 17, 2023 after a 4-5 day wait. The company did not tell me in any way when it might arrive nor did they offer me a tracking link so they kept me completely in the dark from beginning. I had ordered one of their expensive steel carts that they say is guaranteed for life. I paid $688.13 on April 12, 2023 on sale. When I received the two boxes, I noticed that the large one had an open hole in the corner. As I opened the box, I noticed small hardware like bolts and washers were loose in the box and could have spilled out through this hole. I followed the brief instruction sheet which was really under specified until I came to the assembly of the 2 front wheels. One would not go on because either the axle was too large or the hole in the Chinese made wheel was too small. Both ball bearings in the wheel came off and are still stuck on the axle! I contacted the manufacturer in Piqua, Ohio after filling out their warranty/complaint. There was no offer to return the product for a credit of exchange, only a demand to see pictures of the issue. I sent what they asked for. The problem is they are still keeping me in the dark and will not communicate anything like a good company should. Their product is extremely overpriced and the very poor quality of this "Leonard Wagon" contradicts all their claims of good product quality! The quality to price ratio is really way off and their very poor customer responsiveness is embarrassing for them! Very upset about their attitude of not really caring for their customers."
"DO NOT BUY FROM THEM ONLINE. Order palm tree fertilizer, it never came. I called and they told me it showed delivered and I had to put in a claim with UPS. (note: the receiver can not put in a claim with ups, only the shipper) I told her this and ask to speak to her manager to get a replacement and I was told she would call me back. She didn't. I got an email stating A.M. Leonard did nothing wrong and they will not send me a replacement. And that is where I stand. No Money / No Fertilizer / No Online Store that Cares."
"I made a large order and was notified by email that an additional shipping charge was required. I called minutes later, provided a credit card number for the additional charge and was told the order was complete. After two weeks waiting for the shipment to arrive I followed up and was informed that I had “been contacted multiple times” and had not made the payment, which is simply not the case. What a massive waste of time."
"Watch their prices. Some things are a decent enough deal, others, not so much. Customer service over the phone is hit or miss. Sometimes the person is helpful, other times they sound like you are bothering them from doing something more interesting than checking an item for you or answering your question about an item. Never had anything shipped, so I can't speak about that, but the folks in the showroom have always been nice enough and decently helpful. If I didn't live close to this establishment, I probably wouldn't shop with them due to their shipping costs and hit or miss telephone customer service."
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