Fifth Third Bank & ATM

"Absolutely HORRIBLE customer service, I would give NO stars if I could! I was in the drive through waiting for fifteen minutes while the teller talked to her coworker. I hit the "call teller" button a few times but I was ignored! I do not know her name but she had blonde hair. I am NEVER returning here again because of this! Very unprofressional!!!!"

"Wait in line. Not enough bankers. Tried to do a wire transfer. Inexperienced banker calls for help and gets assistance then still denies transfer. I’ve been a 5/3 customer for 20 years. Any other branch is better than this one."

"Justin Sullivan is the most professional banker/ manger we have ever experienced. Had a problem with business credit card he’s very patient and willing to help ,anytime I see him in the bank he’s always trying to help someone out. we need more people like him in this world. He’s needs to be recognized for sure."

"Went to the bank at 11:00 today to open an account for our grandchild. We sat out side the only bankers office for 20 minutes waiting for him to finish with his customer. The teller finally acknowledged us and then said he would not be able to help us as he was with his last appointment. This would have been nice to have known 20 minutes earlier. She clearly knew we were there the entire time as she said hello as we walked in and sat down. Poor customer service at best."

"If you are looking to establish a new account, or you are looking into switching banks, I would recommend you make an appoint with Iman. She is a lovely personal banker and she is very informed and personable. I was so impressed with my service today that I wanted to leave a review in hopes this helps future customers to make the decision to bank with here. Thank you Iman and Fifth Third!"