Lakeside Supply Co 3000 West 117th Street, Cleveland, OH 44111

"I purchased a piece that I believed I need for the person doing work at my house and it wasn't needed. When I returned it and looked at my refund, I was charged a 20% restocking fee foreign item that was in their warehouse to begin with. A $ 12.57 restocking / handling fee for an original total of $ 67.87. Wow, that's disgusting. You don't even know about this restocking / handling fee until you look at your receipt when you return it, not to mention in the SAME building that was gotten from."

"Very unorganized, placed an order just to wait 30mins for them to fill my order only to find half of the material was wrong but was on the bill right. Place needs better training. Also need to understand you chose to work in customer service, very unprofessional. I'll take business elsewhere."

"Good selection of pipe and fittings. Will call is in back of building up some stairs."

"Great prices, stuff in stock, but a bunch of morons work there. I called in an order for two quarts of drain opener and went to will call to pick it up. The same guy went through the same stack of orders twice and didn't find my order. Then he was interrupted by another employee who ignored the fact that he was waiting on me and asked him to help him with something else. Another ten minutes of my life I'll never see again. After checking with the woman with whom I placed the phone order, he went back to the same stack of orders again and found at this time. Then, after about two minutes of meandering in the warehouse, he finally brought out two gallons, not quarts. Then, he traipsed back into the warehouse and finally brought what I had ordered. On a previous visit, one of the employees confided to me that half the people working there should be fired. I must agree; the only one but I dealt with of any competence was the cashier; she was great."

"PROS: Lakeside will have everything you need. Everything. CONS: I recently purchased a 1/2" threaded swing check valve, Lead free that I absolutely needed that minute. out the door price. $49. That EXACT (to repeat and emphasize, EXACT) same valve can be purchased online for $7.79 (proof can be supplied if needed). Whereas i appreciate and respect the availability of parts.... that kind of mark up will prevent me from ever revisiting."