All Flooring Ohio

"If you are looking for new flooring, All Flooring Ohio just finished our flooring. We highly recommend! Charlie did such an amazing job installing the hardwood and Daniel the co-owner came to our place every day to make sure we were happy with the process. He also brought us a new Bona floor cleaner to make sure we had the right device to clean our floors properly. Above and beyond for sure! Shout out to Eli too for the assist!"

"If you proceed with this company, do not under ANY circumstances, pay them the 2nd or final payment until your job is ENTIRELY complete and you are 100% satisfied--NO excuses from them. Every nail is in, every board is down, and even every speck of sawdust has been swept up. "We'll talk to the manufacturer and touch base in a week" will easily turn into 6 months; you are now not their priority & might not be happy with the finished product. You can imagine how many messages they sent about that last payment vs. when we were looking for answers related to our incomplete job. We erred against our better judgement & suffered the consequences. AFO said the project would take 2 weeks, but it took 6 months and still isn't "done." I can't stress enough how great the 1st crew was that showed up to install the wood floors. They had an excellent system & were quite efficient. Their craftsmanship was great & we're really happy with their portion of the work. They are a big reason, almost the sole reason, that my rating is not a flat "1." The only snafu that came up was the flooring company shipped the wrong color for stair noses. They AFO know about the issue and AFO contacted the distributor. They said they would get the right ones sent out and 'should' arrive before the rest of wood flooring is done. We immediately started getting contacted about our final payment. This was concerning because the carpet portion still hadn't been completed and the wood flooring portion was still waiting on the right materials from the distributor. The carpet crew that showed up was nothing like the first flooring crew. They showed up reeking of smoke and left our house smelling the same way. It's quite off-putting to need to open the windows for days at a time to get the smell of cigarettes out of your daughters' rooms due to an installation crew. The distributor sent the wrong stair noses a 3rd time & AFO had contacted us again for final payment with the reassurance that the stair noses & remaining trim in our bathroom would be finished promptly; we, regretfully, provided it even with the project not done. There was quite a bit of back-and-forth because the manufacturer could not get the color correct, and AFO suggested that they could stain the stair noses that did arrive to match the rest of the flooring. I dropped off 3 portions of flooring that were scraps from what had been put down. After MONTHS of us asking when we would be scheduled, being ghosted for a week at a time after delayed responses, getting a date, then having the date taken away, asking again (and again, and again) we finally got an install date. At no time did we feel like we were any kind of priority for the company or owners. This install only took 3 hours and you'd think they could find that time, even after hours, for a customer that had been waiting for over 6 months & was incredibly frustrated at this point. Imagine spending $30,000 on new floors and they can't find 3 hours to finish the job after 6 months & already having paid. When the install date finally came, the crew that showed up was rough and spent the entire 3 hours arguing with each other. It was unprofessional, even worrying, that this company would choose to have a crew represent them like this. Imagine being in your home and listening to two strangers argue for 3 hours--it's beyond exhausting and makes you uncomfortable IN YOUR HOME. And the coup de grâce to this: the stair noses still didn't match. The installers noticed it, mentioned it to each other, & then contacted the owner. She said it was OUR fault because we only dropped off one sample (we dropped off 3) and it only picked up a darker portion of the colors in the floor. She followed up with an e-mail on how we could add bleach to soften the color of the stain. I'll remind: we paid more than $30k for this."

"All Flooring OH did a SUPERIOR job replacing all the flooring on our first floor. From beginning to end I felt Daniel, his crew and the scheduler, Rachel, communicating, showing up on time, fulfilling the contractual agreements and following up on the job. They even rebuilt our stairs, painted the railing and spindles. It. Looks. Phenomenal."

"My experience with all flooring Ohio was amazing. I haven't had them do the install I did that myself but I have had them recommend a flooring. Rachel was amazing with helping pick the right style and color. I will be heading back for more flooring options for my carpeted areas and wood flooring. Very very helpful. Thanks Rachel."

"All Ohio Flooring replaced all the main flooring, as well as our stairs & landing, with AquaLok vinyl laminate. The quality of the product is outstanding and the installation was excellent. Daniel, Andy, & Isaac were not only skilled and efficient, but tidy & clean as well. Rachel provided a quote within 24 hours of taking measurements and invoicing & payment procedures were smooth & seamless. I can’t recommend the highly enough!"