LL Flooring 454 Ohio Pike, Cincinnati, OH 45255

"Very friendly and knowledgeable staff, extremely helpful"

"So far the process to purchase the flooring has been excellent. Now for the installation of the flooring."

"product placement was good for choosing and picking out our flooring. Associate who took care of us great from entering the store too ordering our floor. she was the best."

"Just wanted to give an update our floors a year and a half later. We were in need of flooring for a very busy household with children and pets. We were told the flooring was very durable...within a year we noticed the floor boards were cracking in half! Once that started, the boards started shifting. Everything was properly installed,our floors are level, the product is just cheaply made. We did notice that some of the click locking edges were just snapping under pressure and made flimsy. We are beyond disappointed after spending 3500 to do our living room and kitchen just to turn around over a year later to have to tear them out and do it again."

"I called numerous times but no answer. I have ordered 4 more (5 gal) buckets of glue and was told last week that someone would call me for rate to ship to me but I never received one. I kept calling to check, since it obviously will not be shipped to me (today is the day, they have told me it will arrive at their store) I am trying to get an ETA so that I can be on my way to pick it up, no answer. I don't know if they have a problem with their phone system or they just don't answer calls that great. I still gave it 2 stars as when I went to store to pick-up my first batch, they were quick to get my order ready."