Modern Builders Supply, Inc. Cincinnati Branch

"Would have left a 0 star review but it wouldn't let me. CHARGED ME $39.00 RESTOCKING FEE FOR SENDING BACK BECAUSE OF LATE DELIVERY TO ME FROM THEM!!!!!"

"Great place, great people, great prices! Great place to get your material and have it delivered to a job. And they have a department that helps you if you are not sure what you want. They will measure and put together a layout for you!"

"MBS did a great job delivering supplies to our site on time. Very courteous and professional customer service representatives."

"Great customer service! My other review posted incomplete. So i'll wrap this up in a nut shell. I was involved with MBS through warranty parts , there was a mix up in communication between the Manufacture and MBS however the issues was quickly resolved before i left their building. It was a Friday when all this went down, i have parts in hand and its Tuesday. I will definitely turn to them in the further. The folks were polite, honest and communicated well. I get it things don't always go so smooth but as long as there is communication with integrity it makes things a little easier to work with."

"Went to pick up my windows and had one of the windows broken. Was told replacement will be expedited and will be there within next couple of days. Nothing . No status update. A week later, still haven't received it. Called today and said the delivery will be Thursday. Total time for delivery has past 3 weeks!!. Poor customer service with no updates especially when they screwed up. My project is on hold with my home without a window.."