Columbus Builders Supply 7969 Memorial Drive, Plain City, OH 43064

"Great source for hardscape and masonry. Lots of material in stock. I had a delivery that was short a few dozen stones I didn't notice until quite a bit later. They fixed it without contest when I asked. One more loyal customer now."

"Company not willing to adjust with COVID delays. I had one extra unopened package of stone veneer ($54), and wouldn't accept a return since I was outside of my 90 days. They were low on stock when I called for prices and suggested I buy then as they were experiencing delays from manufacturers due to COVID. I bought early than I needed to be safe (October). Between delays with contractors and the weather, it finally got completed. Its March, and I am an extra 45 days outside the 90 and they said they wouldn't accept a return of a normally stocked item. Not even with a restocking fee etc. Most building supply places, Home Depot, Lowes etc extended their return windows for 180 days because of everything going on. Poor customer service, and in the end talking about a $50 dollar item they stock everyday. I was a repeat customer for building items, but will now go elsewhere given this poor approach."

"They had what I needed when the other guys didn't. Sales staff was knowable ( unlike other poplular retail hardware stores ) and the guys in the yard were also helpful and friendly. I'm calling these guys first before I go anywhere else."

"Good service great selection very helpful the samples are extensive we made some choices they gave us samples to use and we were on our way... simple but efficient"

"Nice place plenty of samples and choices on display. Excellent staff helpful and not pushy. Very comfortable shopping environment"