Luke's Sewing Centers 11711 Princeton Pike, Cincinnati, OH 45246

"I can’t say enough about all the people who work at Lukes! If I need a lesson on my sewing machine or a software lesson they get me right in. If i am working at home and run into trouble all I have to do is call and Alexis, Brenda, Kathleen or Ann is right there to help me. All the people there are the BEST!"

"I went to Luke’s right before Thanksgiving because my sewing machine had several stitching issues. I absolutely didn’t want to be without it during the holidays. Brenda met me with a smile and sat with me for an hour while she tried several things as she was troubleshooting my machine She finally figured it out and I was able to take my machine home without sending it for service. I’d say, that’s exceptional customer service!"

"So I just wanted an embroidery machine. After shopping around Luke’s was the best. The problem was almost an hour drive, give or take some depending on the weather and traffic. Well, I made it there and picked up my machine. After weeks with the machine I decided to take one of Luke’s free lessons….then I took a few more and got hooked on their classes. Oh my goodness what fantastic teachers. Brenda has great classes and is able to teach me how to do the project and it turns out perfect. Who would have thought I could do these projects? So it turns out an hour or more drive is worth it to get to Luke’s. Everyone is so nice and helpful. The classes are full of friendly customers and we always have fun. So happy to have found Luke’s. Thanks to all who work there that keep Luke’s so helpful and friendly….."

"Purchase your machine at Luke's and you can get unlimited assistance learning all the new things on the latest machines. And the classes are superb. Each class teaches new skills and you take home whatever you came to create. The trainers are patient and calm and spend time with each attendee. I have learned so much, and I will continue to attend classes to improve my skill set. I've attached photos of the rope bowl created during my most recent class."

"After being disappointed with trying to find a particular machine at local stores in Kansas, my wife and I took to the internet to find us a better experience. We could not have, in a million years, thought that we would hit such a goldmine. Having worked for, and traveled the US for many global companies, I know what first class customer service is like. And that is exactly what we found at Luke’s Sewing Centers. We had the pleasure of working with Genevieve. Not only does she know her stuff, but she strives to make sure that you have a personalized, special experience. Genevieve explained the product very well, was prompt in getting back to us when we had e-mailed questions, and guided us through the whole process, giving great advice along the way. How much did we enjoy our experience? Enough to rent a car and drive 10 hours one way in order to pick up our new machine in person and meet Genevieve, and her crew. We were met with smiles, bows on gift bags, and a feeling that we made some great friends. Genevieve made sure we were happy from start to finish. AND…. We love the fact that they are a family owned business. We support small businesses whenever possible, and really enjoyed working with this one. Genevieve and Luke’s Sewing Centers earned 5 stars and a customer for life."