Affordable 24-7 Emergency Sewer Plumbing & Heating 5966 Stewart Road, Cincinnati, OH 45227

"I cancelled service with Affordable Plumbing. They are VERY unprofessional. The secretary told me they would be out Friday , no one came, no one called. I called Saturday, the same secretary told me they would definitely be out Saturday, no one came and again no one called. I called today and the same girl says I'm scheduled for Monday. I didn't get an apology for inconvenience or anything like that, she just said 'she doesn't know what to tell me' so I cancelled their service. I would not recommend this company to anybody. In fact, I would highly discourage anyone from wasting their time with this place."

"A couple of weeks ago I called this company because I had a leaking pipe in my laundry room. I asked if they would be able to send someone to fix it that day and was assured they would. They said a plumber would be calling me soon. After waiting 5 hrs (my floor was covered with water) I called back and said no one had contacted me. A half hour later someone called and said they were 24/7 and to "be patient"; they had my info. After another hour went by, my patience had run out so I called a different plumbing company who sent a plumber within 45 minutes. I NEVER heard back from Affordable 24-7 Services. I will not do business with this company. Unacceptable customer service."

"The technician Chuck was super nice, friendly and very knowledgeable about what he was doing. I called another company first and they wanted $60 to walk in the door and another $398 to snake the main drain in my basement. Chuck can out and fixed the problem and it didn't even cost me half of what the first company wanted. I would hire them again for any plumbing issues."

"I haven't writtten a review in my life but I feel like If I don't do this other people might not realize how HORRIBLE, IRRESPONSIBLE , RIDICULOUS & UNTRUSTED this company is. We hired them for jobs but let them go for one of them because they didn't show up. We decided to let them finish the other job ( main sewer line replacement) because they already started. The agreement for the price was $2995 and will take 2-3 days to finish everything if the weather was permitted. It took them almost a month to get the job done and it is not because of the weather. It will take them much longer if we don't call them every single day to ask them to finish. They went out and drill a hole in our basement to install a new pipe and leave the hole unseal and didn't come back for a week. Unfortunately for us, we got rain on the weekend and the water ran in basement like a stream. On Friday, 8 PM our tenant called and told us their stuff got soaking wet. I wished that I can know how to post the video here. We called their plumber. Of course, no answer. My husband left him a voice mail and we also called the company phone. The lady answered the phone and told us that not their problem. After, my husband yelled at her on the phone, and she said their plumbing will give us a call. Around 9:30 PM, their plumber called back and said he couldn't come because he was busy working on another job and wouldn't be able to show up until midnight. We told him we didn't care what time it was he need to come to fix the problem he created. We couldn't trusted because they already lied to us many times before so we had to go to Mernard to buy a sum pump to pump the water out and concrete stuff to fix the hole up by ourselves. After 2-3 weeks the work was still not done. We called the owner and told them if they couldn't get it done we had to hire different company. Of course we didn't even know they were done until few days ago, the lady called my husband and questioned us why don't we pay them. No phone call to tell us the job was done nor invoice. We asked them to give us the money we spent for materials, labor to fix the hole and called the city, etc back. They said no and they said they will put the lien on the house if we don't pay them full amount. We already mailed them the check 3 days ago and yesterday we received an email and a letter from their lawyer threat us to put the lien on our house if we don't pay them. I am glad to know to know that they wait their time and money to find a lawyer. We thought about about filling a court to get our money back but not sure if I wanted to wait my time to deal with those kind of people. If you consider hire this company, please think again not twice but three, four, five times. Trust me this company is worth nothing"

"The add in the phone book that the company told us to look at says no service call fees. They charged $199 for 15 minutes to replace a capacitor. Plus $65 for the part. I did some digging the part costs $27. OK they are a business I will go with it. My air conditioner was working. They leave, it goes out 4 hours later. I called backed and asked if it will another $199 for service call? Their response...well it sounds like your problem is not related to our previous work...so yes. This probably sounds like an incoherent mess, short story I will never call this company again!"