The Powersports Store - Motorcycle Repair Service, Sales, Accessories, & Apparel in Cincinnati

"I wasn't going to leave a review at all, but thinking back on it, they really earned it, and anyone thinking of buying a bike from them deserves to hear about it. Their repair and maintenance service might be good, but as far as selling motorcycles, they are terrible. I bought a used Triumph at a good price and had it shipped. But then the trouble started. The wheel cover over the rear tire was hanging on by one out of four bolts and was actually resting on the rear tire. An actual safety issue. (See pictures.) I let them know I got the bike and told them about this, and sent the pictures. They expressed no concern or regret. Didn't even mention it in the reply. The side case hinge was also broken so that the cover was barely hanging on, and there was only one key to the bike. And then there was this: I paid for the bike October 7, '22 . After four emails and many phone calls, including speaking to someone at the shop three times, I finally got the title from them January 20, '23. And what finally got them moving on this was when I notified them that I had talked to the Ohio BMV and would be reporting them to the Bureau of Motor Vehicles Investigator if they didn't respond by the next day. (Both the Ohio BMV and clerk of courts recommended that I call the BMV investigator or attorney general, when I called them asking if the application for a title had been submitted.) That finally got their attention; three months after I paid for the bike. Two days later the title application was submitted. Again, they might be good as a shop, but as far as selling motorcycles, they don't care about you, and they have no interest in doing a good job. NEGLIGENT would be a good description."

"Awesome mechanics, not afraid to work on anything, they all ride and are passionate about motorcycle riding. I own a victory hammer, they are the only ones I could find to install cams and a tuner. I'm very satisfied."

"I have been having my bike serviced here since 2017 and they are still just as great of a business as when they opened their doors. Always thorough and kind, with knowledgeable staff. After 2 years of not riding, I needed quite a bit of work on my bike to make it safe to ride. While I wasn’t thrilled about how much money I needed to put into it (let’s be honest tho, who really is happy to spend money on maintenance) I was really grateful that Adam called me to discuss in depth what he had found and what needed to be done to make sure I didn’t have any questions. She truly feels like an entirely new bike again! Thanks!"

"I bought a 1985 Yamaha VMAX online last spring. It ran but not very well. I stopped in and talked to the mechanic. He told me he could not get to it for three or four months and told me that if it was running I should take it home and just ride it till fall and come back and see him. I took the bike home changed the oil, plugs, put fresh gas in it, carburetor cleaner and it ran a lot better but still not right. I took it to them last Friday they told me a week to a week and a half wait. I told them I thought the carburetors needed rebuilt from being in storage for years. It Wesson storage so long the tires were dry rotted and cracked.? They told me to just let them check it out and if I didn't need the carburetors rebuilt they would not do that. It turned out I just had a bad coil. They did a great job the bike screams. I was totally pleased with the service I received. They did not try to take advantage of me. This is the only place I will take my bike"

"The employees at Powersport are the most professional as well as friendly to deal with. I'm having them check a motorcycle out for another retired disabled veteran (Army), and as soon as I mentioned miltary involvement, this place reacted with the utmost respect! I also want to say it's an honor and privilege to have them as my motorcycle service department. They also sell motorcycles at very reasonable prices! Come visit or contact them about your motorcycle needs"