TJ Appliance Repair, LLC

"What a joke. Unfortunately, I was stuck with "tj" through the warranty company. Nearly a month of no-call-no-shows, excuses for missing appointments, and poor responsiveness. If you have the option and it's not through your warranty company, go somewhere else for your repair. If it is through your warranty company, ask for someone else if you actually want the job done."

"He was sent to us through Lowe's warranty dept. he said he had to order a part. I tried to contact him to see when he would be back out and had no response. Lowe's finally got a hold of him and he said he doesn't work on our type of fridge which was never relayed to us. So we are at 2 weeks with no fridge or freezer and now have to wait even longer to get someone else out here. I will never use or recommend this company to anyone."

"TJ Appliances was hired to repair my appliance by Cinch Home Warranty Service. On the first visit, he inspected my stove for three minutes visually and left. According to Cinch, he told Cinch Home Warranty that the stove was fine. The stove continued to malfunction. Naturally, I complained and had Cinch send...yes...the same technician back to the house. The gent asked me to turn the stove on for a short period of time prior to the afternoon appointment. I complied, and the stove remained hot even with the power off for several hours. The technician reinspected the stove and admitted that the stove was defective, and "he didn't know what the problem was...." He refused to pick up the phone when CINCH called for a formal report. He vanished. He billed CINCH for the two service calls but refused to upload a report. TOTALLY UNPROFESSIONAL. DISHONEST!"

"Tom showed up promptly as scheduled. He was friendly & professional. He took over a repair on my dishwasher that Goodman was unable to complete. If you want to talk negative experience Goodman, several no shows and not even capable of removing the dishwasher from under the counter."

"I had a very positive experience with this company. Our home warranty sent TJ appliance repair over to diagnose and fix our LG dryer. He knew the issues immediately and ordered parts that day. 3 days later I had a working dryer again! Tom was very friendly and quick!"