Wingate Heating Cooling Plumbing Roofing 11860 Kemper Springs Drive, Cincinnati, OH 45240

"Following a storm that impacted neighbors we thought it best to have our roof inspected and contacted Wingate. Matt Alexander came to our home and did find damage. We contacted our insurance company who confirmed the damage that Matt found. Matt was very helpful throughout the entire process with the insurance company. Once we had the OK from the insurance company Matt helped us through the process of selecting materials and assisted with interaction of the scheduling through Wingate. Emily from Wingate along with Matt are were great communicators. Both are responsive to our calls and give us answers to questions. On the day prior to the scheduled install, Matt set up protective netting around the house. On the day of install additional ground covering around the house was installed by the crew. Matt was on-site throughout the day during the install and interacted with the crew. After install, prior to the crew leaving, Matt reviewed the project, removed the protective netting he installed and the hard working install crew cleaned up the yard and removed their ground covering. The next day, Matt came back to pick up some left over materials, checked out the install from the ground and the roof top. Emily sent us the warranty information and took care of filing the paperwork with our insurance company. Our thanks to everyone involved."

"Robbie came out and got my system working amazingly. He explained everything to me in a way that I could understand, he offered maintenance services (without being pushy) and let me decide on which plan worked best for me. Excellent experience; highly recommend."

"I highly recommend Wingate. We had been having issues with our Furnace for a while and the guys we kept calling each time the issue occurred was unable to tell us what was wrong. My husband called this company, Wingate and things changed. They came over to inspect the furnace and Robby did a thorough inspection. He was able to tell me things that needed to be repaired and things where maintenance work was needed. After looking at my options for repairs and maintenance, I decided a new furnace was needed. We then met with Aaron to discuss specifics. Aaron was extremely knowledgeable and easy to talk with. Once we decided on specifics we had an appt to install within less than a week. The guys were very good at communicating when they would arrive and they were on time. The install should have taken a couple of hours but they were done in 2 hours. We were so satisfied with the service provided we signed up for their membership. We have since had a pluming inspection and a roofing inspection. Each time we have had excellent service with very knowledge and professional people."

"I am extremely impressed with the service I received from Wingate Heating, Cooling and Plumbing. Technician Ty Hendricks was dispatched to resolve my furnace issue on one of the coldest days we have had this season. He was extraordinarily pleasant and professional. I received a call from the Wingate office within minutes of requesting a quote via Angie's List to set my appointment time. It was a great relief to be assured that a tech would be sent that very day. A text message came through with a picture of Ty and I received a voicemail message from the technician advising me of his ETA. While the tech was in my home I also received a call from Chris the owner of Wingate. Ty checked out the furnace and before making any repairs brought me pictures from his inspection and explained what I was looking at. My furnace is original to my condo and it needed a couple of parts to operate efficiently. Ty explained my options clearly and without pressure and then was able to make the repairs during that same visit. He also provided information regarding a program that Wingate offers at a very reasonable cost which will include two visits a year and discounts on service. The program also gives me priority in the scheduling queue. The service visit cost was also reasonable and when it was all said and done my charge for the day was less than $700 which included the service visit as well as the program and the parts and labor involved. I cannot think Wingate enough for the way they run their business. As well their technician Ty Hendricks is to be commended. My furnace was up and running within just a few hours of my quote request. My condo really never had the opportunity to get cold before the furnace had been inspected and repaired. I highly recommend Wingate Heating, Cooling and Plumbing should you require service."

"I reached Wingate after several other companies were unable to help us today or even within the next week. One place even told us they weren’t even taking on new customers! The gentleman who answered the phone was positive, upbeat, professional and very helpful. He was able to get a tech out for our issue in about an hour. The service tech was also very pleasant to talk to and clearly explained what was going on and how he could resolve our issue. As a business owner I appreciate the extra effort Wingate puts forth at every step of their process with customers. It truly pays off and I will absolutely recommend them to anyone I need of their services. Thank you!"