FYX Fleet Roadside Assistance

"Absolutely the best customer service I have ever come across! My dispatcher, Lloyd was quick, efficient and handled my problem like a true gentleman. GREAT customer service. Thank you Lloyd! And thank you FYX for always getting our vehicles back on the road with a quickness"

"Only in America are companies allowed to set up an entire system around milking money from hard-working truck drivers. Also, shame on Garmin for pushing this horrible scam service to the top of the "breakdown" services options. There are very reputable breakdown coordination services that charge small flat rates for finding a mechanic for you. Once you are connected with the mechanic, it's up to you to work out the rate and payment details. That is NOT this company. While the 2 hour callout fee is standard, their fee was extremely inflated. They also wanted to charge me 90 miles round trip for a mobile mechanic service that I later learned was only 15 miles from where I was. In total, they wanted me to pay $600+ for service call that included zero service time. That would be extra. I recognized the scam in action and immediately declined to proceed. Their con artist rep continued calling and texting me. Although I never paid a dime, they didn't cancel the ticket until the next day. Long story short, it's already tough out here, and to have "vultures" like this company waiting waiting to gouge and abuse you in your moment of need is disgusting. There are much better options than this company."

"RIP OFF !!This company doesn't perform any service..they merely contact a service company in the area in which your in and charge you 400 to 600 for doing so...then this local service comes out with no willingness to really perform any maintenance/labor that's not elementary. They conveniently forget to tell you most service has any additional charge even tho you have already paid for two hours labor. Service spent 20 minutes charging a fuel filter then tried to charge an additional 400 for additional labor and parts 135 for a 25 filter...This is nothing more than a scimming company. Call someone local with a good reputation and reviews...STAY AWAY FROM THIS COMPANY...or whatever they are"

"Deceptive practices/fraud. Wanted to charge me 2 more hours to replace a 6” hose secured with clamps on both ends. It took me 6 min to take off and hand to the mobile mechanic. I asked why, Kevin told me the technician said it was brittle. The tech never said that. I asked him. I told him I was not paying that to just have the tech go get the parts and would fix myself. Kevin said that was not possible . I cancelled then it became his lying words against mine. No refund"

"Believe the 1 stars and stay far away. Had a driver have a clamp break off of a hose. Driver sent pictures and gave his vin for parts. Was told it’s an easy fix. Would you believe that their tech put the reflective adhesive and duct tape in for the repair? Top that off they charged 850 and then 113. Had to take it to a real shop the next day for a 100 repair. It seems like there’s more money in truck repair rip offs than trucking. Lucky for me I disabled the drivers card when the bill wouldn’t get fixed and disputed the purchase. They might get the money from me someday, but for now it’s a big middle finger up to them. Look at the pictures and tell me this is worth 963.00"