Ryan’s RV Repair
About the Business
Ryan's RV Repair is a trusted car repair institution located at 9834 Streeter Drive in Erie, Michigan. Specializing in RV repairs, our experienced technicians are dedicated to providing top-notch service to ensure your vehicle is running smoothly and safely. With a commitment to excellence and customer satisfaction, Ryan's RV Repair is the go-to destination for all your car repair needs in the United States.
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Reviews
"Ryan came out was paid for the initial diagnosis of awning motor failure. He told us it had a flat spot and needed to be replaced. A day later he call and ask for a check account for the cost of the motor plus shipping of $419.28 he was given a check on July 3 2023. He cashed the check the July 5th. From that point on he did not contact us we tried to contact him when we were able to get a response it was either an excuse that he was waiting for the motor. I contacted him again on Aug. 2 if the motor had come in he texted it would be in on Friday and he would repair the awning that Monday. That was the last time he would respond to Text or phone calls. He never followed through with the repair or refund our money. I continued to call leave messages and texted him. We had to have another repair service who got the motor in 2 days which was a surprise to us since Ryan said that motor was difficult to get because of our awning be 3 yrs old. Now we have paid for another motor and service call and time to install it. I suggest not to use this business or be prepared to be in court getting your money back. Very poor customer service and communication."
"Called Ryans Rv Repair to have them repair our furnace. They showed up again we explained everything that was going on with our furnace. Ryan ran furnace for a very short time. Said they would remove our furnace from our fifth wheel take it to his shop and repair it on the bench and test it then bring it back and reinstall it in our fifth wheel They then said they could not remove our furnace but that it needed a new furnace board as well as a new furnace fan motor as the shaft on the motor was bent. They came back once the parts where in and replaced furnace board as well as furnace fan motor. We paid them in full for parts as well as labor. Ryan told us we have a full 90 warranty at that point The furnace was very much quieter. And did work for a few days then stopped kicking in again. We did call Ryan back he came out did some more diagnostic and a few minor things and again furnace was again workingbwhen he left. Within a week furnace stopped kicking in yet again. This time i blew fuse called Ryan had us replace fuse tried it again. Within a few days furnace stopped working yet again. Ryan came back out did more diagnostic said issue was in zone 1 ac unit so we paid for brand new ac unit and installation of it for zone 1 We allso replaced the digital thermostat that controls both zone 1 and 2 ac as well as the furnace. Within a week same issue with the furnace. This issue and cycle continued all winter long and continued to only get worse. And Ryan got to where he would answer phone or reply to text messages. The time before last when Ryan was out and was to work on furnace and was going to replace the furnace fan again he broke a water line and soaked the furnace including the furnace board. So he let it dry for a few days came back and did replace the furnace fan again but furnace wouldnt even work for 24 hours and kicks out Ryan then said he would replace furnace board at his cost since he is one that broke water line and got water into furnace. He also informed us he was in process of moving to Florida but his Partner or employee would remain here and would be available to continue working on this. This was well over a month ago and Ryan nor anyone else will respond to our text messages or phone calls and the furnace is worse then what it was when he started working on it as it now will not work at all. We believed Ryan was trying his best but we also believe as a business owner he needs to do as he said he is going to do and if you cant repair it, and in fact make the isdue even worse then refund our money we have spent with him to fix it. Our next step is filling legal suit against Ryan and Ryans Rv Repair as we do have reciepts as well as text messages showing all this"
"So helpful and informative, did a awesome job. Very professional, would recommend him. Fixed our furnace in our rv when other repair service couldn't find the problem. Thank Ryan"
"Ryan was great working with us and educating my husband while winterizing our rv. Would recommend him and the team for ALL RV repairs."
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