Puff N' Stuff

"Just got cussed out by an unprofessional toothless dorky weirdo in suspenders telling me very rudely he was "the main guy in charge" and to never come back because the concentrate pen I bought didn't work. He then attempted to give me every excuse that it was my fault for a defective out of box product and tried to trade it for a color I didn't want and then was being rude about it. Trust me I don't need to be told not to come back after being treated like that. Ive spent thousands of dollars supporting that place over the last 20 years. He also said the owner and himself don't care if they get bad reviews about their horrible customer service and how bad it is and said that he doesn't care that I know people that used to work there. I've literally helped build that store up by giving referrals to my friends that live in the area when they were first starting out in the area... Midnight Oasis is way better anyway I usually go there now but I was by the Puff and decided to stop in, huge mistake."

"I wish I didn't have to do this edit for this location because for the last 20+ years they have been an amazing store with great staff. I'm not sure if there's been a turnover or what but the staff have become dismissive and rude. None of them smile anymore. It's not at all welcoming like it was before and their products are more than over-priced now (I've found the same mugs at Walmart for 1/3 of the price). Sad the way this place has gone. Go to Smoke Connection in Stow, 10 mins away or Buckeye Smoke Shop in Cuyahoga Falls 20 mins away. It's worth the little bit of extra time to get much better service and prices on better products. RIP old Puff N' Stuff."

"I've have been a frequent super since the late 90s early 2000s... even ventured to the store up north in Mayfield a few times... I mostly recommend this store but my last trip found me standing at the counter asking to be waited on... ✋️ not knocking my fellow gamers to much, but if your d and d campaign is more important then earning a gold piece, maybe you shouldn't be a shop keeper..."

"Love this place. They have all kinds of stuff here. I love digging through their discount basket of rings."

"Great selections, T shirts, posters, coffee mugs, Zippo lighters, as well as a large selection of smoking goods"