Erie Insurance 300 Windridge Lane, Florence, KY 41042

"I was rear ended by there client and my car was totaled. They offered me 1/2 of KBB."

"The customer service at Erie Insurance is simply outstanding. The representatives are knowledgeable, courteous, and always willing to help. They take the time to listen to my concerns and offer practical solutions that meet my needs. I feel confident knowing that I am in good hands with this agency and exceptionally endorse them to anyone looking for reliable coverage and exceptional service."

"It's been over a month since they picked up my totaled vehicle, I have yet to see, the settlement check. They have been unreachable and uncooperative throughout the entire process."

"Terrible!!!! Tow truck hit me from behind and he gave me these people as his insurance. No one came out to look at my car, I can’t even drive it! So frustrating"

"Horrible customer service. Jay doesn't respond to calls/ texts when he says he will. 2 weeks later and now i'm not insurable. But he took all my acct information for payment....twice. Now no response as to why. I'm honestly relieved, I'd expect more from someone I do business with. Edit- my repeated calls/ texts were just a customer trying to get a response from your company! I would advise ANYONE looking for insurance to go somewhere/ anywhere else."