H&R Block 17468 Lorain Avenue, Cleveland, OH 44111

"For the tax year 2020 BERNARD J EFFLER Working for H&RBLOCK at the Kamms corners office claimed he could file a very simple business return. When he wasn't falling asleep he was talking to his wife about what they were to have for dinner. He botched mine and my wife's return so badly I had to have it amended and it still isn't correct. This ignorant slob somehow after 3 hours for something that usually takes my regular tax person 45 minutes Tops, combined my business return with my wife's personal info making it look like I earned nothing but she earned everything. NEGATIVE TEN STARS! THE SOCIAL SECURITY OFFICE DOES NOT RECOGNIZE MY HIGHEST YEAR OF EARNINGS MEANING I GET LESS FROM SOCIAL SECURITY . NoThanks to Bernard j effler and H&r block I'm still fighting with the social security office"

"I made an appointment online and they are closed ..very unprofessional"

"The person that prepared my taxes was friendly and efficient and helpful. But the cost of this service is way overpriced especially when so many other things are available online. Had I realized the final cost I would have done them myself as I had simple returns. There is also a $39 fee to direct deposit. I'm reasonably sure that should be a free option"

"I have used h&r block for over 15 years. My only complaint is that loyalty is a one way street,as tenure is not recognized. Also,the rate increase,that is higher every year comes with the same exact service even on a simple easy form like mine."

"I have been with Johanna for years, she always does her best for me. great job!!! nice ,profession, easy to talk to and ask question about taxes.i will continue to go to her for my tax preparations"