The UPS Store

"Terrible service. Cashier was so rude and refused to take anyone with an Amazon return. There were about 8 people in line waiting for the kiosk and she had absolutely no one else to wait on. I asked her if I could return ant the counter and she said, No, that’s why we have a kiosk.” Unreal. Laziness at its best."

"They put the wrong shipping label on my package so it was lost. Never received my insurance reimbursement even after 4 months. Staff was terrible. Told “we are not UPS, we are only the UPS store. “ Will never use them again. They take no responsibility for the packages entrusted to them."

"Delivered to the wrong apartment do I filed a claim. I showed them proof I love in a different unit and building and the UPS respondedly rudely with a picture of my package at someone else's doorstep at the wrong unit number and wrong building and then before I could respond with proof they messed up and I live in a different unit and building they closed the claim and what I bought wasn't cheap. Terrible customer service. Awful they wouldn't fix their mistake and whenever I call no one answers the phone. I tried to email back to the picture of the wrong address and proof of where I actually live and it eas ignored also. I'm amazed people can't read 3 numbers correctly....."

"Good to see I am not the only person who hates coming to this store. I don't know what changed. There used to be a couple of pleasant staff members who were always helpful. Haven't been in a while and stopped by to ship a package. The girl/woman working behind the counter acted like I was trespassing or invading her personal space. Did not acknowledge me at all even though I was the only customer. Then I find out I was "standing in the wrong counter". Ummm...you mean the wrong counter on a single table that has two check out stations that doesn't even measure 10 feet? She couldn't bother taking 2 steps to one side? What sign did I miss that said "closed"? Ok then. Then asks what I wanted. I guess I come to the UPS store to get groceries and get a haircut? Decided to not have a further discussion so I gave her the package and left with my receipt. Thankfully UPS stores are everywhere. Most definitely won't be back."

"Right behind the five guys restaurant.The lady/staff in the store is very generous gave the unpacked package and told us she will take care of everything.The store is right located in the west market, easy to located. Almost all kind of payment modes are accepted. Decent amount of parking space available for parking."