Cabinets To Go 4401 Lyman Drive, Hilliard, OH 43026

"Ordered cabinets for our house remodel and was extremely happy with the process. Valerie really helped chose the best cabinets and accessories to create a vision that I'm sure we will love. Excited for them to arrive (and faster than many other places we looked)."

"Valerie and this company are both an absolute poor representation of a cabinet distributor. Valerie told my wife she could get us a 15% discount if we left a positive review for a drawer that was added. That drawer arrived and is the wrong size thus is useless. Again Valerie wants positive reviews. Looks like by asking for positive reviews it clearly helps. I was told I can buy another but without any credit for HER mistake. My wife has a hearing loss that cabinets to go took advantage of. She signed without understanding it was the incorrect size. She trusted Valerie, we both did and that was ill advised. Get your cabinets from another place. Listen, after they get your money, thet don't care about you. Their mistakes are not corrected. I wish someone will reach out to us because this is wrong. A silly response will not help hard working buyer's that count on quality servive and workmanship. I Hope someone calls. My wile is in tears."

"We bought a kitchen from Thalia 2 years ago and are beyond happy with the service and the product! She walked us through the entire process. We have since had follow up help from Valerie and she spent a lot of time with us to figure out how to address pantry. She was very knowledgeable and helpful. We would highly recommend this product and these 2 ladies! Thank you!"

"Very professional company. Answered all of my questions and listened to what we were looking for in cabinets. Laura Donohew is so accommodating and experienced in cabinet design, style and need. If you have any doubts about this company, don't. They are A 1 in my book."

"Purchased vanities for our owner’s bath as well as the kids’ bath. Kids’ vanity went in as planned, with no issues. My husband installed the vanity without issue in our bath. When we went to install the counter/sink, it did not fit. Contacted Valerie, she said that she had “heard of that happening at other stores”. She gave us the option of returning for a refund OR cutting out part of the existing cabinetry ourselves to get a better fit and possibly losing the use of one drawer. To be clear, this was not our measurement mistake, but theirs and they placed the burden of repair on us to make their mistake right. In calling nearby counter companies, the lead time was 6-8 weeks, so we decided to cut into it ourselves. Luckily, this worked and my husband got the counter fit. Once my husband plumbed the sinks, he discovered a pinhole leak by the drain and had to (hopefully) reseal the whole thing. We asked about a partial refund since we had to do the work ourselves and were told, by the manager, that she would call customer service and call us back. We have heard nothing back and decided to make the best of it and warn others. Avoid at all costs, this place doesn’t care about getting it right. Update: Cabinets to Go did refund us the cost of the counter portion of this project."