Conrad's Tire Express & Total Car Care

"Today is a special day for me! I am free from the money guzzling, unethical, and sexist company that is Conrad’s. For 14 years I have been going to the Ellet & Green location because I so scared of change. I quit going to the Ellet location about 2 years ago after being yelled at by one of the guys because I wanted to walk to Artisan and get a coffee instead of waiting in their crusty waiting room while my oil was getting changed. This whole company is so overpriced and takes advantage of all of us who know nothing about cars. It’s so sad! Change is terrifying to me so I’m happy that I took a step away and am trying out new, family owned places. I just got my brakes done for $500 less than what Conrad’s quoted me!! I will never step foot in a Conrad’s again and I will slam their name any chance that I can!"

"Only reason I rated a four stars out of five is because that they are a bit pricey when it comes to services and pricing of parts and other things related to vehicles, other than that I love that they offer free air for their customers and anybody who needs it because there's very few places that offer free or any more and to be honest I believe that it should be free almost anywhere. It seems like the places that charge $2 and Beyond is ridiculous and they're just grabbing for money when they really don't need that money. It's Eric end of the day that is just compressed and be able to be put in the tires and other objects why should they charge for it because of the compressor that runs it when it's turned on? This is my own opinion and others can view it differently that's completely fine everybody is entitled to their own but this is just my thoughts."

"I love the fact that anytime I call for anything I need I’ve been able to get in same day. What I don’t like is feeling like you’re trying to upsell me on a product. I brought my van in for a steering alignment and to swap two tires, I already had my tires I wanted in my van. I waited about an hour for an employee to come out to tell me they cannot guarantee the alignment will stick because I have “play” in my balljoints. MIND YOU I just did the tie rods the day before, my buddy and I do all the maintenance on my vehicle except for things we don’t have the machinery or tools for IE steering alignment. The quote was 150 before I was told about ball joints. The quote I was trying to be up sold on was dang near 1k more than what I originally wanted done. Quit using “there’s a little play” as a way to scare customers into spending money they don’t need to spend. Like if the repair isn’t absolutely necessary, just come out and say there’s a little bit of play in the balljoints, we can swap them or leave them since we are already under there, but it isn’t necessary. 1k is a lot of money to try to upsale someone for."

"Dont go here for an oil change. Staff is rude and impatient. $50 here but wait 2 hours. Instead go down to road to the valvoline express lube. $80 in and out in 15 mins. Worth every cent of that $30 extra."

"Had a flat tire, came to this office. Was told an hour and here it is an hour and half later, still waiting! Guy at front desk said that he didn't know he was working on another car as well. Sitting in the hot sun there is still no progress. Avoid if you need quick service"