Tesla Service 52 Springside Drive, Akron, OH 44333

"Staff were pleasant and the repair process was relatively seamless, but when I picked my vehicle up after they had it almost 4 days it was at 50% charge, the tire pressure was still at the same 37-38 cold psi when I dropped it off, and windshield fluid was low. I barely had enough charge to get back to work and then home. In cold weather I was surprised the service center don't provide a courtesy "fill up" on the battery after they had the car for the weekend. Compared to other brand dealers I've worked with in the past, I expected to get my car back with at least the tire pressure and windshield fluid courtesy items addressed. Especially since "check tire pressure and condition" was one of the services listed as resolved. Not the kind of service I would expect from Tesla and it certainly damages my image of the brand leading up to my lease end."

"Jake and Dillion are so great at Tesla Akron! My battery pack when bad on my 21’ M3 40k mileage. So I needed a whole battery pack. The whole experience was amazing! They always do great work and super friendly! 10/10!!!"

"The service crew was easy to work with, good mood all around and down to earth. Very pleasant experience. My concerns were also answered without any issues."

"I really like this service center, very nice and professional staff that knows what they are doing. They take the time to explain everything and you leave with your car fixed properly. Wouldn’t take my tesla anywhere else!"

"I have delt. with Jake here several times and must share, he is a pleasure to deal with. He always seems happy and is accommodating. Living in North Canton with a 2015 Model S, I have dealt mostly with the greater Cleveland location. I have not given them a bad review, as that isn’t my style. But they generally act like I am interrupting them, rarely smiling and for sure not happy. I am very grateful this Akron location opened and can deal with them! For what it is worth, every mobile technician I’ve had interactions with has been awesome. Love having my car serviced in my driveway or at work - what a great service. Gee, never heard of a mobile technician with any of the older car companies… mobile service is a great concept!"