Sedlak Interiors 34300 Solon Road, Solon, OH 44139

"Sedlak went above and beyond when the rocking chair I received was not to the right expectations, they suggested getting a different base and reordered for me, they took a not ideal experience and made it great and I am very happy with the new chair. management was wonderful! I would highly suggest based on service and will be back!"

"Bought 2 identical leather recliners. After 4 months , noticed the leather faded where my head was and the arms. Called sedlak to complain. They did nothing. Then we noticed the leathers were different colors. We sent pictures etc. had a repairman restain the faded parts which cost $200. I’m very disappointed in Sedlak. These chairs were not cheep. I think they could have replaced them. We also called manufacturers and they did nothing I will never go to sedkaks again!!!!!"

"We purchased two leather reclining sofas from Sedlaks that were defective. The leather on the back of the sofa was not long enough to cover the inside of the sofa. There was a large gap on the sides of the sofa where the back meets the seat. We were asked if our room had a wall where we could push it up against to hide it. They allowed us to go to their warehouse to check out the 4 others they had. They were all defective as well. Maybe they purchase second quality products. When we complained our designer Susan told us maybe we should have bought a higher end sofa. We paid $2800 per sofa. After much complaining they finally agreed to give us a refund but kept $400 for delivery fees and a design consultation. The $150 design consultation was to be applied towards a purchase they said. The design consultant Susan was absolutely worthless. She had to be harassed by us for weeks to come up with a design which consisted of the sofas we already chose ourselves and 2 fabric choices for chairs we chose ourselves. This high end furniture was a huge disappointment. We received much better service from Leopold’s and Chez-del furniture."

"Best possible experience starting with the salesman who listened to my phone questions and by the time I arrived at the store 45 minutes later had researched appropriate chairs and presented a wonderful selection for trial comfort. Jim is a consummate professional, gentleman and went over and above to make sure we had every opportunity to find something that fit our needs. Delivery was 2 days later and the crew, Jim and Eric were professional and friendly. The even helped us relocate our oud chairs for piclup by a charity that was recommended by the store. Will buy our next household item there for sure."

"All super solid, high quality stuff. In general it is NOT cheap, but if you look closely, there's some killer deals. Don't get scared away by the first price tag you see! I also dig how the sales people aren't commissioned, so they leave you alone unless you need help. Another big benefit is that you get free delivery within 60 miles. The two guys who showed up were total pros. Had to remove a door and navigate three tricky turns, but made it look easy."