The Bargain Outlet 5357 Northfield Road, Bedford, OH 44146

"Purchased my bedroom set! Had great prices and great customer service! Highly recommended!"

"I bought all my furniture for my house from here, including my bedroom and my kid's bedroom. They have beautiful furniture. I recommend this place to my friends and family."

"One stop shop! Guaranteed to find everything you’re looking for at a great price. I just moved here and walked in this store just to browse and walked out with my whole house furnished with delivery and setup."

"Went to bob's furniture the sales person was for the furniture about two thousand dollar. But when it came time to deliver, the furnit was delivered damage and missing the legs on the other side of the sectional. The installer and delivery guy. The head delivery guy had the audacity to ask me to just set the furniture up with no legs and they'll bring them back later. Even after I told him we were having a dinner party. So they told us it would be delivered Saturday this Saturday. My wife happened to call to see what was going on. Guess what? They moved delivery date. SMH, we just got our money back and we'll shop somewhere else. They are shady people. They tried to deliver and set up a piece of furniture that had a tear in it and one side did not have legs. Perfect example of how slimmy they are. They wanted to keep the legs off and sit to furniture on the floor I'm not kidding. You couldn't make this up. We'll never shop there again."

"Awful costumer service. I had to call them twice to find out when they were going to deliver my items and they delivered it a day late. They upgraded my mattress that they told me was already upgraded. When it was delivered, it was dirty from being dragged on the ground. I told the manager, Mike about the inconvenience & he agreed to give me a $40 refund in cash ONLY & I had to drive all the way back to the store to get it. I live about 25 minutes from the store, so the next day I drive to get the refund and at 5pm, the store was closed(it is posted that the store does not close until 6pm). I called the next morning (today) and the manager yelled at me, argued with me, cut me off on the phone and told me he could give me a $60 refund, over the phone now. No no no, I want the entire delivery fee I was charged back. After 10’minutes of me stating my case, he agreed to $80 refund. I am choosing to go to the store to receive it because I do not trust anyone in that store. It’s sad that the manager/owner conducts business this way. I will make sure everyone I know does not do business there."