Tire Choice Auto Service Centers

"Troy and his crew are very well organized and very knowledgeable. This whole team makes this location top notch"

"This shop has gone downhill. This was a great place for service when Troy was the manager. Worst oil change service I've ever experienced. For starters, the tech that started my service left in the middle of it. My car just sat on the lift for a half hour or so until another tech came back from lunch I'm guessing to finish it. The fluid to off service that I was offered for a fee and accepted wasn't completed. When I got in my car after service was "completed", my glove box was laying on the floor. Upon starting my vehicle I could instantly tell something wasn't right by the startup sound. Long story short, my car isn't running the same as when I took it in and there was a loud pop somewhere in the engine bay. I took it back to tell the manager and and he had the tech look at it, he didn't see anything. Then they remembered they didn't put my cabin air filter back in or do the fluid top off and the manager brought out some washer fluid. I asked the manager "Steve" to document my issue/complaint but I doubt he did. The whole fiasco was roughly 2 1/2 hours for a scheduled oil change appointment and I'm afraid that my engine could possibly be damaged. I filed a complaint with the corporate customer service agent and I'm waiting on a call from the district manager. I've happily gone to this shop for 3 years with 3 cars. I don't now how I could possibly return with any confidence after this experience. UPDATE: It has been over 2 months since the oil change fiasco and have yet to hear from the company after filing a complaint with their customer service department. Tire Choice, DO BETTER"

"This place is a joke. Came in on 12/23/23 purchased 4 new tires. Next day my tmps light came on and stayed on. My car is 3 years old and my tire sensor worked perfectly fine beforehand. I talked to Tony on Saturday 12/23/23 and when I called this morning on 12/28/23 and mentioned my problem he claimed he didn't work Saturday. This man straight lied to me over the phone until I showed up in person. They have slow incompetent mechanics ( well people who call themselves such). I told Tony that perhaps they never reset the system and he got defensive. Now I'm stuck calling the Hyundai dealership and getting a new tire sensor and install for another $200. Seriously I've always hated taking my vehicles here. Every single time another issue arrives after they "work" on it. They need to start drug testing their employees, these methcanics are shady and take no accountability for destroying your vehicles."

"Good customer service. The guy who changed our tires was friendly and did a good job. Prices were decent as well"

"Won't ever go back here again! Last year got a new coolant reservoir put in and now it has a pin whole in it and the coolant keeps leaking out. Went over to tire choice bc that's where I got the reservoir at and asked if there's a warranty on it and he told me no and I would have to pay $350 for a new one and that's at the discount price! Wth why is there no warranty that they put on a year ago! Never again!"