Beechmont Ford Service Center

"Buyer beware even when you buy the Ford premium warranty, they will charge you $190 diagnosis fee on top of the deductible."

"I purchased a Subaru WRX From this dealership October of 2022 and it has been nothing but CHAOS. This dealership sold me a vehicle that needed thousands of dollars worth of maintenance and took advantage of me because I'm young and told me it just needed a ac recharge. The vehicle needed A LIST of things not to mention I had to REPLACE the WHOLE AC COMPRESSOR. They cant even do maintainance on a vehicle that isnt FORD so they send me down the road to subaru and theyve been blaming eachother the whole time on whos fault this is. I am not happy. Ive had the vehicle nearly a year now and its been nothing but trouble. In fact i dont even wont the vehicle anymore. Its Sat in my driveway more than I've even drove it and now I'm stuck paying $500+ car payments for a BROKEN CAR. AS SOON AS IT GETS OUT THE SHOP NOT EVEN A MILE THE CHECK ENGINE LIGHT COMES ON ITS NOTHING BUT PROBLEMS. DO NOT PURCHASE A VEHICLE THAT IS NOT A FORD FROM THIS DEALER."

"Easy to schedule a convenient time online. Quick and efficient oil change and tire rotation. Tom in the Parts Department really went above and beyond in helping me order some accessories. He was patient, kind, and very accommodating. He's an asset to your business. Thanks again, Tom!"

"Horrible service! Past three times I've taken my vehicle for service they have failed to complete the task in a timely manner. My vehicle came back in worse condition one time (my brother had this problem once too). No one is willing to step up, lead, and take responsibility - always the line of "I'll have your service advisor reach out to you." This has never happened. In short, the service is so poor that I have not only become disgusted by this dealership, but the Ford brand as a whole."

"I had a really good experience here. I normally do all of my own maintenance, but I was happy with the service and speed here so I will be back. Mad appointment a week in advance, they had no wait when I got there, everything was smooth and on time, oil change and tire rotation in under 30 minutes, no pressure from service tech, perfect."