Muffler Brothers 167 South Detroit Street, Xenia, OH 45385

"Guy at the front desk that I believe to be the owner is very rude. Not professional to cut someone off and allow someone to speak. Felt a racist vibe; then from reading other reviews... I see that I’m not too far from wrong. Don’t go here if you’re brown apparently; but you know they can’t say that. With the laws and all."

"0/10, the customer service here is HORRIBLE. I asked general questions and shared information from the places I went prior to here and every other answer had a smart tone or profanity. Some words of wisdom, be respectful to customers coming in. I wouldn’t spend a penny or have conversation at this place."

"Mm if i could give No stars then i absolutely would . I went it to ask a simple question and the receptionist got a really nasty attitude so i turned around and on my way out the door i overheard one of the workers say something along the lines of “why does she think we would serve her here” (a black woman btw) . When i turned around and ask the man to repeat himself his face got red a swore up and down he said no such thing . No thanks I’ll take my money elsewhere."

"Took my girlfriend's car here. I was quoted nearly $1,300 for a repair. However, they simply do not do a repair but they replace specific parts that are leaking. What we ended up doing was finding someone who was willing to do a repair without buying the OEM parts and working with what we had. That cost about $1,000 less. How long will it last? Who knows."

"I called Walt on Friday and explained to him what was going on with my car. He told me to bring it in the following week and they would check it out. I dropped it off about 10:00 a.m. the following Monday. He was extremely busy, with only two people working and 13 cars ahead of me. He said that he could at least look at it, but couldn't promise to get the work done. He called me at 1:00 p.m. to let me know what was wrong with my car and how much it would cost to fix. I approved the repair and had my car back by 4:00 p.m. Walt was very professional and friendly. And the repair was a lot cheaper than what I had expected. Kudos to Muffler Brother's in Xenia for exemplary service! There's a reason that he's been in business all these years! Great customer service and great prices!"