Jiffy Lube

"I got a oil change 3 to 4 months ago.They didn't tighten the oil filter So I had oil allover my car my street. They sent someone to my house to tighten the filter.I had to use 2 big boxes of kitty liter on my street to soak up oil allover my street.I never got a refund or sorry.The manager took 15 min to get my info for "refund"never received. Thanks"

"The work is good, quick and efficient. The only constructive feedback is when they fill my tires with air it’s usually below the recommended level until this last time and then they got filled to about 8 lbs over."

"I stopped at Jiffy Lube to get an oil change as the signs outside read $19.99 oil change. They pulled me up had me get out of my car and began the oil change while I waited. Then came time to pay it was $91. The claim was the sign was for conventional oil and my car used zero oil. It should be ILLEGAL to render a service without the customer knowing UP FRONT BEFORE THE SERVICE BEGINS the actual cost. I WILL NEVER EVER EVER USE JIFFY LUBE AGAIN!!! The tactics are dishonest and the cheap oil change signs get you in, they remove you from your vehicle without telling you the cost, there was no one around to ask and that was by design!!! Never ever ever again!!! I have encouraged all of my 4000 plus Facebook friends to boycott you as well!!"

"Was very disappointed about that franchise not giving half off a synthetic oil change to. JD Byrider customers. It was very recent and no warning. I had to pay quite a bit more than I ever have. To be honest, the only reason I went to Jiffy Lube was because of the discount. Probably won't be back. There are places much closer to me."

"I had my oil changed Thursday morning Sept 7th. I set in my car during the oil change. I noticed that none of the services provided for the oil change took place, such as the air in the tires or topping off of other fluids which is on my invoice. I left and went to work the following day and didn't drive much Saturday or Sunday two quick stops to Walmart about a half mile from my house. Monday I drove my car from Xenia to Franklin in the morning to take someone to work and was on my way home after dropping the person off at work. I had just turned on Indian ripple when my check engine light came on and my car started smoking and shaking profusely and stalled out. I pulled over and called for a tow. Once the tow truck arrived he got down to put the hooks on and noticed a large amount of oil under the front of the vehicle and running down the middle of the car. I had the vehicle towed to Xenia back to my home, I called jiffy lube on Indian ripple where the oil change had taken place and told them what had happened. Ryan the supervisor sent two technicians out to take a look. They arrived without any tools not even a jack. Upon arrival they told me the tech that performed my oil change had been sent home for messing up frequently recently. I gave them the tools needed to check the car and jack it up. Once underneath the tech stated the oil filter and oil nut was barely on and the oil was very low in my car which I have on camera. He managed to hand tighten the filter and tighten the nut with I believe a 18. They added oil and had me start the car at which time the engine was shaking and jumping. I shut the car off they checked the oil level once more and tried to have me start the care again at which point it just stalled. At this time they called Ryan and he said to have the vehicle towed to jiffy lube or the place I purchased the car. I got the run around for a few hours before speaking with Ryan directly and he became very rude and hostile at which point I asked to speak to his superior Jake Hites. Ryan stated I wasn't allowed to speak to Jake and he was as high up as I could go and there was nothing he could do. I called corporate and they sent over a claim to jiffy and 10 minutes later I received a call from Jake who was polite and accommodating. I had the vehicle towed to where I purchased the vehicle as jiffy lube told me they would not accept the car. Wednesday jiffy lube received a diagnostic and invoice from the business I purchased the car from. I spoke with Jake today Thursday Sept. 14 at which point he said the engine is a GDI and they are notorious for burning oil. I have had my oild change at this same jiffy location 4 times since I purchased the car it has never burned oil or been low. But now I am getting the run around again from Jake at jiffy."