Bill's Professional Towing & Repair 2765 West Maumee Street, Angola, IN 46703

"When your car breaks down and leaves you stranded on the side of the road, I can't recommend a better service provider. From beginning to end, tow to repair, they made every step of the process as simple as possible. Even after a small glitch (the repair was misclassified in this system, thereby delaying things), they rectified things with a professionalism and speed that was top-notch. Their response to the glitch impressed me more than if things had gone perfectly. It's how a company behaves when things go wrong that shows their true character. While I hope you never end up stranded on the side of the road, if you do, I hope it's near them."

"We unexpectedly got a flat tire in a snowstorm today, 10 hours in to our 14 our trip. Even though we were stressed and upset with how things went, Bills was easy to work with. They remained in contact with us & state police to make everything happen as quickly as they could. The gentleman who helped us was social & knowledgeable. Highly recommend."

"They provided oil changes for our cars. The service was prompt. The staff is friendly and efficient. The price was great and more than reasonable. They checked the vehicles over completely for possible problems, like worn brakes and tires, etc. They even washed my wife's car! We highly recommend them."

"Do not take your car to Bills. Several years ago we took a car to them to get the tie rods and struts replaced. Without communicating with us they took it upon themselves to replace the alternator. When we returned to pick up the car Eric told us "we can put the old one in but you'll be stuck on the side of the road somewhere." How do I know the the original one is going to be put back instead of some random one? Even after that we took our new vehicle in last week after having trouble shifting out of park. They replaced a switch below the gear selector and when we got the car back there was a warning light that said Key System Error. We immediately took the keys back in so they could look at it. After sitting there for another hour and no communication I asked Eric what was going on. He told me they were still looking at it but the light was on when it came in. It was not. There was a small black box the mechanic forgot to plug back in and left sitting in the passenger seat. Eric tried to sound like a hero by saying they were going to fix it for free. Your mechanic broke it so damn right you're not going to charge us for it. My girlfriend asked if their shuttle service would be able to drive her to our house 3 minutes away and pick up her son to take him to work at the McDonald's right next to Bills. When Marissa went to talk to the shuttle driver she told the driver my girlfriend was being pissy. Very unprofessional. They act friendly to your face but they think you're an idiot and have no problem lying to you. They also ran half a tank of gas out of our car in the time they were working on it. Why does the car need to be running to replace a switch and troubleshoot a warning light that has nothing to do with the engine?"

"Tanner came to our aide, and was so professional and kind! They had to tow our vehicle, so the shuttle came to pick us up. Their main concern was our safety and they got us to a business that could take care of our tire. We thought their service was top notch!! Thank you so much!"