Sally Beauty,

3937 Burbank Road, Wooster, OH 44691

"I went in yesterday November 7th, and the girl there was very helpful! Went in looking for a couple things that my girlfriend needed and had no idea what I was doing and when I asked for help she came to the rescue. She got me in and out of the store within 10 minutes with everything I needed plus some extra. 5 stars and will be back!"

"Went into sally beauty looking for a product and unfortunately they were out of stock but Taylor knew exactly how to help! She recommended multiple products in which I got a 4 for $25 and I tried the recommended products and loved them! Will definitely be shopping here more in the future."

"Taylor was super helpful, and informative about the products I needed. Excellent customer service and I will be coming back more in the future."

"Went in a few days ago two employees were working black and blonde hair were super rude overhead them making fun of other customers makeup, cloths, and body weight. Girl with black hair kept rolling her eyes at me when I asked for help. Terrible snarky remarks giving me dirty looks. They were both just on their phones most of the time. Acted like they couldn’t care less about helping me whatsoever. Really upsetting honestly."

"I placed an online order and on the 3rd day of my pickup time frame they had returned it to the shelf. Which is fine. No big deal, just buy another one. My husband,who picked up my order for me, said that he waited almost 20 minutes for the associate to figure out how to cancel the product out and ring up a new sale. He said the employee was very rude and didn't seem to be in any hurry at all. I called the store before my husband got there and the girl on the phone just acted like I was really dumb when I wanted to make sure my husband could pick up my order. I'll know longer be coming in until the staffing has improved."