Kroger Pharmacy

"How is it possible to go from "You're prescription is on order and should be here tomorrow at 2pm", to "Let me check if we have some, ok I can have it ready in 10 minutes"????? All of this in the same phone call, just by asking if they were sure it would be ready by 2 the next day. Apparently the Blanchester Kroger Pharmacy is either hiring idiots or lazy people who don't care about people getting prescriptions they need. Why would you order medications and wait until they came in to get them to people, when you have them in stock??? This is the last time I will use them since they don't care about customers, I'll be transferring every prescription me or my family gets from now on to Barr's pharmacy. I can't take any chances anymore with this idiotic pharmacy."

"Store hours are incorrect online. They "forget" to open their drive thru. Also make sure to call to verify that they actually fill your prescription when they are supposed to."

"Absolutely awful!! Went o get my sons prescription... from the time of the urgent care to the pharmacy, it was at least three hours. There were two prescriptions and I only got one. It didn't dawn on me that I didn't get it until I got home because there was only one prescription in the bag. I called Kroger questioning where the second prescription was and they told me on the phone that they were out of Capmist DM and they weren't sure when they would have it to fill the prescription. I called a local pharmacy to have the prescripton transferred. This was at 9am. At 1pm I showed up at the local pharmacy. They just got the transfer and found out that the Kroger Pharmacy called the urgent care we had gone to and asked them to change the prescription to Mucinex DM so Kroger could fill it before transferring it to the local pharmacy. I had the local pharmacy call the urgent care back and had them confirm that the original prescription was Capmist DM. The local pharmacy filled the prescription for me of Capmist DM and I was finally on my way with my son's prescription. What pharmacy makes things this complicated. I'm done Kroger Pharmacy... good riddance."

"Called multiple times to Kroger Pharmacy to get a refill on 2/11/22 (Friday) with no answer. Called 2/12/22 and after about 4 minutes I let the phone ring for the entire duration (30mins) for me to drive up to Kroger. When they did answer I was just stepping in line. And got attitude over the phone trying to refill. During the time I was standing in line watching, They acted busy but funny how slow they was all moving and hilariously everyone is "working" next to a phone... worthless employees at this location. If you hate your jobs that bad please find a different career. You're wasting our time and you're exceeding my medication limits having to deal with you"

"Kroger pharmacy has always been very good to me and my family. I have used multiple locations and each one has its quirks. The Blanchester location is a small town location. Which means there's only so many people who work at the location and a lot of medicine to fill. If they don't have a med in stock it typically is because it's not something many people are prescribed and may take a couple days to fill. I always try to request my refills a few days early and watch the app for them to be ready. You can always call and let them know if you need it rushed. People work here and they are not mind readers. All you have to do is ask kindly. This is not an easy or enviable job and I am grateful they do it and I don't have to go to another pharmacy."